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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Northampton Area, MA

(413) 203-4325

Northampton Area has received 10 reviews, averaging

4.3 of 5 Stars

Broken Garage Door Spring Repair
Northampton, MA
0.000 of 5 Stars
Precision Garage Door0.000 of 5 Stars
Date: 07/10/2012
Comments: Telephone
submission
[?]
Ray was such a good tech. He makes me want to do business with the company over and over again!
Donna G.
Service Provided:
Broken Garage Door Spring Repair
Installer:
Garage Door Repair
Southampton, MA
3.500 of 5 Stars
Precision Garage Door3.500 of 5 Stars
Date: 04/24/2012
Comments: Report Card
submission
[?]
Good service, but too too pricey.
Alan N
A Response from Walt Arvin:
Thank you for your feed back. As I stated on the phone, we provide the best parts and warranty in the business. We completely overhauled your existing door (replaced all movable parts)and provided a 4 year warranty. New doors typically only come with a 1 year warranty (on the hardware). We made your door work better than new and gave you a warranty that is four times longer than you would have received if you had bought a new door. We will stand behind our work and will fix any issues you have with the door for the next 4 years; without charging you for parts or labor.
Service Provided:
Garage Door Repair
Technician:
Garage Door Opener Repair
Northampton, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2012
Comments: E-mail
submission
[?]
Ron showed up on time and had the new opener installed in less than an hour. The new belt drive opener is very quiet and doesn't shake the door like my old chain drive opener. Thanks for sending Ron - he's great.
Ann M
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Opener Repair
Easthampton, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/15/2011
Comments: Telephone
submission
[?]
After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.
Jim H
Service Provided:
Garage Door Opener Repair
Technician:
Garage Door Opener Install
Hatfield, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/07/2011
Comments: Report Card
submission
[?]
Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.
Linda I
Service Provided:
Garage Door Opener Install
Installer:
Garage Door Opener Repair
Florence, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/22/2011
Comments: Report Card
submission
[?]
Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!
Frank H
Service Provided:
Garage Door Opener Repair
Technician:
Garage Door Repair
Williamsburg, MA
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 05/27/2011
Comments: Report Card
submission
[?]
prompt service. courteous.
Mary G.
Service Provided:
Garage Door Repair
Product:
Chain Drive Contractor 3255
Technician:
Garage Door Repair
Florence, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/01/2010
Comments: Report Card
submission
[?]
I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!
Kim C.
Service Provided:
Garage Door Repair
Technician:
Garage Door Repair
Florence, MA
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 03/26/2010
Comments: Report Card
submission
[?]
I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.
Jerry H
Service Provided:
Garage Door Repair
Technician:
Matt Stickles
Garage Door Repair
Haydenville, MA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/29/2009
Comments: Report Card
submission
[?]
We could not be more satisfied with the service or the technician!
Renee S.
Service Provided:
Garage Door Repair
Installer:
(413) 992-6605
Amherst Area
4.95 out of 5 stars
(5)
(413) 754-4416
East Longmeadow Area
4.85 out of 5 stars
(9)
(413) 437-0370
Granby | South Hadley Area
4.34 out of 5 stars
(10)
(413) 863-6438
Greenfield Area
5 out of 5 stars
(2)
Read All Greenfield Reviews
  • Ashfield
  • Athol
  • Bernardston
  • Buckland
  • Colrain
  • Deerfield (1)
  • Gill
  • Greenfield (1)
  • Millers Falls
  • Montague
  • Northfield
  • Orange
  • Shelburne
  • Shelburne Falls
  • Turners Falls
  • Warwick
(413) 566-7053
Ludlow | Wilbraham Area
4.96 out of 5 stars
(6)
(413) 324-8113
Monson | Palmer | Ware Area
5 out of 5 stars
(5)
Read All Monson | Palmer | Ware Reviews
(413) 203-4325
Northampton Area
4.3 out of 5 stars
(10)
(413) 233-4705
Springfield Area
4.36 out of 5 stars
(25)
(413) 551-9603
Stockbridge Area
  • Lee
  • North Hatfield
  • North Otis
  • Otis
  • Stockbridge
  • Tyringham
  • Washington
  • West Stockbridge
(508) 434-4201
Sturbridge | Southbridge Area
5 out of 5 stars
(1)
Read All Sturbridge | Southbridge Reviews
(413) 376-4945
Sunderland Area
5 out of 5 stars
(2)
(413) 862-7137
Westfield Area
5 out of 5 stars
(6)
Precision Garage Door 1(888) 849-2451
158 Doty Circle, Suite A West Springfield MA 01089
MA License # 164141
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


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