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Read what people are saying
about Precision Garage Door in:

Springfield Area, MA

Precision Garage Door of Western MA
has received 61 reviews, averaging 4.67 Stars:
Review:

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied
Alex Pinero
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.
James Galeas
Service Provided:
Garage Door Repair
Review:

Very happy with the service and the care of your worker .great person Rolando
George Colon
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Dave and Mike arrived on time. Had four new springs put on doors. Very professional and pleasant to talk too. Doors are running as smooth as silk. Highly recommend!
Dave Mias
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was prompt (actually called and came early), knowledgeable and was very frank about the condition of our existing opener. We opted for an entirely new opener and he had it installed in less than an hour. Would recommend this company to anyone needing repair, replacement parts or a new opener system.
Claire Koske
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you
Kathleen Hamada
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.
Andrea Witek
Kelly Adams Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.
Michael Perez
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Excellent work! Installer was able to come earlier than originally scheduled. I had 2 new garage door openers installed that I had purchased from Home Depot and he did a great job. He was in and out in about 2 1/2 hrs. Worth every penny.
Gene Barsaleau
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast, Efficient, Courteous service. The technician (Ron Lecours) explained everything that should be done and left the decision to me as to what was to be done. If need be, I will definitely use Precision Door Service again.
Charles Calisti
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I chose Precision after reading through their website and I would highly recommend Precision Door Service. I was given a block of time to expect Brian and he was here quite a bit earlier. He was extremely knowledgeable and explained the problem with the spring. He was finished in 30 minutes. I will not hesitate to call Precision if I need garage door work done.
Mary Scherpa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had two garage doors worked on and was prepared for multiple hours of work to be done. Pleasantly, a new opener and electrical work on a existing opener was done in less than an hour. Rolando the technician is a true professional. Courteous and a pleasure to deal with.
Lee Goodwine
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I came home from work and discovered that my two-car garage door wouldn't go up. So, I started looking for garage door repair companies. I contacted Precision because I was impressed with their website, and I was particularly impressed with their 24 hour services. I was able to get an appointment the next day---two hour window of time (4-6) with a promise that the repairman would call when he was on the way. The man called at 4:15 to say he was coming; he arrived in ten minutes. He quickly diagnosed the problem as a broken torsion spring and gave me an estimate. I used a coupon from the website to save $99 on the repair cost. The repairman was incredibly knowledgeable, courteous, and helpful, and he fixed the problem in about 45 minutes. He looked professional and acted professional. He had all the parts on his truck and knew what he was doing. I would use them again if we needed help. I hope this is helpful.
Steve Plummer
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Called at 10am and a tech was here in 2 hours. Don arrived and had the door springs repaired in about an hour. Don was friendly professional and did a great job. Thanks Don.
Phillip Russ
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Alex replaced my garage door opener and did a great job. He installed the unit, set up the remotes and the keypad and made sure that I knew how everything worked. He double checked all the operations to make sure everything was in good working order. He was very professional, very thorough and very pleasant.
Gary Labreck
Alex Delgado Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Alex did a great job installing my garage door opener. He had to come back to make an adjustment, and came right on time and did the work. No problems, I would recommend this company to anyone needing garage door work.
Vito
Alex Delgado Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I highly recommend Precision for fast and excellent customer service. My technician, Alex, was knowledgeable and efficient. Great job!
Luz Sullivan
Alex Delgado Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Great professional service; Don Holden came out and took care of the problem with ease. I would recommend this company to all my friends and family. Thank You Tom
Tom Andrews
Service Provided:
Broken Garage Door Spring Repair
Review:

I called on 7/21/15 my garage door not working. On 7/22/15 service man came. Scope of work on slip #120156 I called again my garage door not working again. serviceman came thinks its a plate he was supposed to return with part on Fri 7/24/15 - did not show up He called on Sat. said he was sorry for not coming on 7/24/15 I was not available till Mon 7/17/15 I called the tech this morning 7/27/15 He is supposed to be here later today
Ivy Wyzga
A Response from: Walt Arvin

Again as we stated on the phone, we are very sorry about how your schedule was handled. Alex meant well, but simply didn't communicate with the office so his "follow up" appointments were never put on his schedule. We understand your frustration and can only apologize, again.

Alex Delgado Service Provided:
Garage Door Opener Repair
Technician:
Review:

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!
Gregory & joanne Lagueux
Ray Angco Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.
Thomas Simard
A Response from: Walt Arvin

I am sorry that you felt the price was too high. We feel we charge competitive prices.

Alex Delgado Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.
Thomas Wood
Alex Delgado Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Install was perfect. Don did an awesome job. Thank you.
David Bond
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Hello, I was very satisfied with the job done. Our repairman, Joe, actually called and came earlier than scheduled which was great. He diagnosed the problem and gave me a quote. The garage door opener needed a new gear box. He did the work very, very quickly. He was pleasant and answered all my questions. I would recommend your company to others. Thank you !
Jim Sullivan
Service Provided:
Garage Door Opener Repair
Review:

We are very pleased with Brian, the technician, that came to help us with a garage door that wouldn't close. He was prompt and found the problem in no time. He gave us answers to why our problem happened and how to avoid it happening again. We will definitely call this company when we are in need of a new door or opener.Thank you, again.
Catherine Spengler
Service Provided:
Garage Door Opener Repair
Review:

Tech arrived as promised. Was friendly, considerate and got down to his job. Was VERY pleased with the service we received today and in fact every time we have used Precision Door! Thanks.
Ouida/Michael Gnall
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Joe did a really good job,
Alan Duprey
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.
Ronald Sabetta
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door was badly in need of new rollers.And I was about to look into a garage door service soon when I almost immediately received an offer from AAA. It was for a garage door tune-up with replacement rollers...Perfect! So they set up an appointment in only 4 days with a window time of from 5-7PM..The service technician (Brian Fisher)was there at 4:45 and finished doing an excellent job in around 1/2 hour..Nice and quiet door..Very satisfied.. I highly recommend Precision Overhead Garage Door Service *****
William Gagne
Service Provided:
Garage Door Repair
Review:

Garage door locking mechanism upgraded to a more modern system. So far, seems to be working better than the old one.
Richard Ericksberg
Service Provided:
Garage Door Repair
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