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Read what people are saying
about Precision Garage Door in:

Springfield, MA

Precision Garage Door of Western MA
has received 21 reviews, averaging 4.79 Stars:
Review:

They did a excellent job. Would definitely recommend.
Chris Dailey
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied
Alex Pinero
Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Very happy with the service and the care of your worker .great person Rolando
George Colon
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.
Michael Perez
Rolando Chaparro Service Provided:
Garage Door Repair
Technicians:
Review:

I had two garage doors worked on and was prepared for multiple hours of work to be done. Pleasantly, a new opener and electrical work on a existing opener was done in less than an hour. Rolando the technician is a true professional. Courteous and a pleasure to deal with.
Lee Goodwine
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

Alex did a great job installing my garage door opener. He had to come back to make an adjustment, and came right on time and did the work. No problems, I would recommend this company to anyone needing garage door work.
Vito
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.
Thomas Wood
Service Provided:
Broken Garage Door Spring Repair
Review:

Install was perfect. Don did an awesome job. Thank you.
David Bond
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Hello, I was very satisfied with the job done. Our repairman, Joe, actually called and came earlier than scheduled which was great. He diagnosed the problem and gave me a quote. The garage door opener needed a new gear box. He did the work very, very quickly. He was pleasant and answered all my questions. I would recommend your company to others. Thank you !
Jim Sullivan
Service Provided:
Garage Door Opener Repair
Review:

We are very pleased with Brian, the technician, that came to help us with a garage door that wouldn't close. He was prompt and found the problem in no time. He gave us answers to why our problem happened and how to avoid it happening again. We will definitely call this company when we are in need of a new door or opener.Thank you, again.
Catherine Spengler
Service Provided:
Garage Door Opener Repair
Review:

I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.
Ronald Sabetta
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Management :
Review:

Garage door locking mechanism upgraded to a more modern system. So far, seems to be working better than the old one.
Richard Ericksberg
Service Provided:
Garage Door Repair
Review:

Timely, friendly, efficient. Brian informed me of the issues and what it would cost before doing the work. Nothing changed after the work was done. I am a happy customer. Thanks!
David Nichols
Service Provided:
Garage Door Opener Repair
Review:

Minor lock problem with previously installed door. Showed up on time and fixed it, no problem.
Richard Ericksberg
Service Provided:
Garage Door Repair
Review:

Great job by Brian [Ray helped too.] Explained everything. Looks great. Lots of comments on the color. Everything is working fine so far. The only issue I had is minor and that was I was given non-800 numbers [i.e. I assume they were regular long-distance] to call to respond to messages from the office.
Richard Ericksberg
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ray is an example of a quality employee. He displayed great knowledge & workmanship when installing the doors. He was pleasant & patient in responding to my questions. I am very satisfied with service & purchase and would not hesitate to recommend your company to others.
Carol B.
Service Provided:
Broken Garage Door Spring Repair
Review:

Ron came to repair my door. Upon speaking with him, I decided to replace 2 doors. He was patient in responding to my questions without putting any pressure to replace them. He was both knowledgeable & courteous and represents your company in the best possible way!
Carol B.
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Management :
Review:

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.
Ted J
A Response from: Walt Arvin

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service Provided:
Garage Door Repair
Review:

Scott did a great job! Very happy with the service
Thomas W.
Service Provided:
Garage Door Repair
Review:

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!
Paul P
Service Provided:
Garage Door Repair
Review:

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!
Gloria L
Service Provided:
Garage Door Repair