1(888) 849-2451
Call Now! 1(888) 849-2451

Read what people are saying
about Precision Garage Door in:

West Springfield, MA

Precision Garage Door of Western MA
has received 14 reviews, averaging 4.81 Stars:
Review:

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.
James Galeas
Service Provided:
Garage Door Repair
Technicians:
Review:

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you
Kathleen Hamada
Service Provided:
Garage Door Repair
Review:

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.
Andrea Witek
Service Provided:
Broken Garage Door Spring Repair
Review:

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!
Gregory & joanne Lagueux
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

very good service would call again if needed
Ronald Asselin
Ron Lecours Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Management :
Review:

James did a great job in overhauling my two garage doors. I was amazed by how quickly the job was completed.
Jane R.
Service Provided:
Broken Garage Door Spring Repair
Review:

James was very polite and caring! I am more than pleased with the service he gave me. He did a very good job! I would definitely recommend Precision Door! Thank you!
Brenda C.
Service Provided:
Broken Garage Door Spring Repair
Review:

Thank you for honoring the valpak coupon I received a couple of days after you performed the work at our house.
Judy O.
Service Provided:
Broken Garage Door Spring Repair
Review:

Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.
Tom R
Service Provided:
Broken Garage Door Spring Repair
Review:

Your technician was a total professional and did a superb job. It is because of him and his approach I decided to have new door openers installed. In my view you should be very proud to have him working for you. Thank you for a great product and a great job.
Thomas W.
Service Provided:
Broken Garage Door Spring Repair
Review:

From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!
Ly T.
Service Provided:
Broken Garage Door Spring Repair
Review:

James assessed and explained the situation well. He was professional and courteous.
Tammy B.
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent work - would not hesitate to reccommend to others.
Elizabeth C
Service Provided:
Install Garage Doors
Review:

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.
Ann E
A Response from: Walt Arvin

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service Provided:
Install Garage Doors