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Read what people are saying
about Precision Garage Door

Precision Garage Door of Western MA
has received 185 reviews, averaging 4.99 Stars:
Review:

Technician was prompt (actually called and came early), knowledgeable and was very frank about the condition of our existing opener. We opted for an entirely new opener and he had it installed in less than an hour. Would recommend this company to anyone needing repair, replacement parts or a new opener system.
Claire Koske
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

very professional outfit. called ahead to let me know arrival time. explained problem and fixed problem promptly. technician was polite and professional. i'd recommend this company.
Kevin Korney
Service Provided:
Garage Door Repair
Review:

Dave was kind, courteous and professional and did a great job installing our new garage door opener.
Steven Gordon
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you
Kathleen Hamada
Chris Young Service Provided:
Garage Door Repair
Technician:
Review:

My spring broke at 1 PM Friday(yesterday), New Years W/E. At 6 PM it was good as new. At 7 PM I had my invoice(by email). David was helpful, competent, friendly, prepared, communicative and didn't waste any time. Could not have been handled better. Thanks, again, guys!
Al Brouillet
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.
Andrea Witek
Kelly Adams Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.
Michael Perez
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Excellent work! Installer was able to come earlier than originally scheduled. I had 2 new garage door openers installed that I had purchased from Home Depot and he did a great job. He was in and out in about 2 1/2 hrs. Worth every penny.
Gene Barsaleau
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I can't thank you enough for Ron and Mike who were knowledgeable, professional and extremely personable, as they serviced 32 doors for us today. I wish I knew of Precision sooner. We will definitely call upon you again.
Bob Dash
Ron Lecours Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very happy with the service. A tech (Ron) showed up at our house within hours. He offered several pricing options and was able to replace springs, cables and a pulley in less than an hour. Very knowledgeable. We will be using them again.
Russell Reynolds
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast, Efficient, Courteous service. The technician (Ron Lecours) explained everything that should be done and left the decision to me as to what was to be done. If need be, I will definitely use Precision Door Service again.
Charles Calisti
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician was fast, friendly and ahead of estimated repair time. Professional service at its best!
Stanley Gasiewski
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ron showed up on time, identified frayed cables in addition to the broken spring, explained the various repair options and the costs. I opted for a rebuild (new springs, heavier cables, new pulleys and rollers and 5 year warranty). Great improvement!
Debbie
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Could not be happier with this company. Service rep was extremely knowledgeable and courteous. I hope that I don't need them again, but if I do, I will most certainly be a repeat customer. I would not hesitate in an instant to recommend Precision for any garage door needs! 5 STARS!
Grag Orlik
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Rolando was excellent. Very impressive service Thank you.
Annmarie Mercando
Rolando Chaparro Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

The technician was on time and was able to fix the problem we had with the opener. Thanks again
Ron Eaton
Rolando Chaparro Service Provided:
Garage Door Opener Repair
Technician:
Date: 09/20/2016
Garage Door Repair
,
Review:

Quick Service - came out to give estimate and was able to do all repairs while onsite - had everything he needed - highly recommend
Joseph Grieco
Chris Young Service Provided:
Garage Door Repair
Technician:
Date: 08/30/2016
Garage Door Repair
,
Review:

Your technician Rolando Chaparro was friendly, courteous and most importantly had a clear understanding of his trade. He turned what I thought would be an un-repairable mess that I had with a 50 year old original garage door into a working condition far better than it was prior to the problem. All in a little over an hour. A true pro! Cost of the repair very reasonable. A 5 star rating. Will definitely be a repeat customer.
Richard Morelli
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service! Was very please with the repair, service and price.... No regrets Thank you
Richard Worthington
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Awesome service
Magali Verdugo
Service Provided:
Garage Door Opener Repair
Review:

Very courteous and professional service. The technician arrived ahead of time not wasting my whole day. Very satisfied!
Ed M
Service Provided:
Garage Door Repair
Review:

Five star rating for Precision and their employees. I have been a customer of Precision for decades and have been very satisfied after every service call. Almost all calls are serviced on the same day. I incurred severe damage to a two-door garage door. Technician Mark Iwans met with me to discuss my options. He was thoroughly patient, knowledgeable, and took his time going over all my options with me. I totally recommend Precision Overhead Garage Door Service for all your garage door needs.
Jayne Benmosche
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I had two garage doors worked on and was prepared for multiple hours of work to be done. Pleasantly, a new opener and electrical work on a existing opener was done in less than an hour. Rolando the technician is a true professional. Courteous and a pleasure to deal with.
Lee Goodwine
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Arrived 1hr early,45min opener replacement great service and price
Andrew Ornifer
Rolando Chaparro Service Provided:
Garage Door Opener Install
Technician:
Review:

Excellent knowledgeable service. Clearly explained what was causing the problem with my garage door and efficiently repaired it. Very professional servie!!!
Frank Battisti
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I would use their services again.
William Kupiec
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service. He arrived when stated and everything was repaired quickly. We would definitely use them again.
Holly & ronald Deome
Rolando Chaparro Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Good quick service! John
John Sullivan
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I came home from work and discovered that my two-car garage door wouldn't go up. So, I started looking for garage door repair companies. I contacted Precision because I was impressed with their website, and I was particularly impressed with their 24 hour services. I was able to get an appointment the next day---two hour window of time (4-6) with a promise that the repairman would call when he was on the way. The man called at 4:15 to say he was coming; he arrived in ten minutes. He quickly diagnosed the problem as a broken torsion spring and gave me an estimate. I used a coupon from the website to save $99 on the repair cost. The repairman was incredibly knowledgeable, courteous, and helpful, and he fixed the problem in about 45 minutes. He looked professional and acted professional. He had all the parts on his truck and knew what he was doing. I would use them again if we needed help. I hope this is helpful.
Steve Plummer
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

I had one of my two garage door openers repaired. Rolando efficiently diagnosed the issue, presented two options and did the repair. In addition, he inspected my other unit and instructed me on how best to apply lubrication to the whole door setup. I am extremely satisfied.
Chuck David
Rolando Chaparro Service Provided:
Garage Door Opener Repair
Technician:
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