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Read what people are saying
about Precision Garage Door in:

Amherst | Northampton Area, MA

Precision Garage Door of Western MA
has received 26 reviews, averaging 4.72 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.
Inez & Roger Andrews
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good quick service! John
John Sullivan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair handled by Alex - Explained the situation and correction process, very professional, good customer service. A very good experience today and would call on you again w/o hesitation. Thanks. Craig
Craig Birchenough
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, on time and no issues.
Jeff Hausthor
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.
Joseph Dimartino
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just bought a new garage door from Precision Garage Doors and we were exceptionally pleased with the entire experience. The office person gave me all the information I needed to pick the door I wanted. i was given a date for a technician to come to look at the garage and give us a price. He reviewed all the options very carefully with us, and we chose one. A few days later, i changed my mind on the style and color of the dooe. I called the company and there was no problem with that. The door was fabricated and a technician came to install it within about two weeks from the original orer. The technician, Ray, was really competent, and very helpful in reviewing all the features, and how to use the keypad, remote etc. The icing on the cake was the senior citizen discount that was offered. All in all, very pleased with our experience with Precision Gatage doors.
Mary Sayer
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific service, arrived on time. Very professional. Good recommendations.
Edward Sayer
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is a complete satisfactory service experience. Mr. Joe Dougherty came in on time, very knowledgeable and professional. The job was finished promptly with good quality. The overall experience meets my expectation of a 5 star service.
Lin Tang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician: Randy Emond Knowledgeable and did excellent work
Larry Friedman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I usually only call to complain, but wanted to call you to tell you what a great technician you sent to my house. Brian was very informative and did a great job explaining what needed to be done. I went with his suggestion and am very glad I did.
Juan C
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ray was great. I also love my new door and opener.
Joan H
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ray was such a good tech. He makes me want to do business with the company over and over again!
Donna G.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Answered all my questions, came promptly and did repairs in a timely manner. Very personable.
George R.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good service, but too too pricey.
Alan N
A Response from: Walt Arvin

Thank you for your feed back. As I stated on the phone, we provide the best parts and warranty in the business. We completely overhauled your existing door (replaced all movable parts)and provided a 4 year warranty. New doors typically only come with a 1 year warranty (on the hardware). We made your door work better than new and gave you a warranty that is four times longer than you would have received if you had bought a new door. We will stand behind our work and will fix any issues you have with the door for the next 4 years; without charging you for parts or labor.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James explained my options and had my door fixed to order within 30 minutes. Well done!
Paul H
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What great service. Called this morning and my door was fixed within 3 hours! The technician was great as well.
Tammy R
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron showed up on time and had the new opener installed in less than an hour. The new belt drive opener is very quiet and doesn't shake the door like my old chain drive opener. Thanks for sending Ron - he's great.
Ann M
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.
Jim H
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.
Linda I
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service could not have been better. Brian was great and went to work fixing the door right away. After he was done he explained everything. He is a very pleasant man. I will reccommend your company to others.
Chris Y
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!
Frank H
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

prompt service. courteous.
Mary G.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!
Kim C.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.
Jerry H
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is nice to do business with a company that is concerned about customer satisfaction. I thought that was a thing of the past. Thank you for your service. I will definitely recommend you.
Carol H
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We could not be more satisfied with the service or the technician!
Renee S.
Service Provided:
Garage Door Repair