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Read what people are saying
about Precision Garage Door in:

Amherst | Northampton Area, MA

Precision Garage Door of Western MA
has received 35 reviews, averaging 4.79 Stars:
1 2 3 4 5
Review:

You were highly recommended by our neighbor, Merri Ansara, who loved your speedy response and great service and very helpful attitude. Our service person gave us the same. Thank you very much!

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Rich Netto Service Provided:

Garage Door Opener Repair


Product:

Cables


Technicians: Rich Netto
Review:

I have had consistently positive experiences with Precision dating back to installation of a Lift Master opener in 2005 and new two-car garage door in 2014. I called for help two days ago when our garage door was acutely not opening or closing properly. An appointment slot was given me within two days of my call. Technician Rich Netto arrived when expected. He was friendly, professional and thorough. He was clear in letting me know what needed to be done- including the replacement of a coil which had broken- other adjustments were done and moving parts of garage door wearing down were replaced. The work was carefully done- the garage door is again working very well. The process of getting the help from first phone call went very smoothly.

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Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Rich was courteous and informative. He arrived when the company said he would (with a phone call in advance) and fixed the problem. Reasonably priced too. What else could one ask for?

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Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

Fantastic. Professional. Easy going

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Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

This was fast and easy. Rich was helpful with information, friendly, and efficient. Communication was excellent from start to finish.

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Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Really professional, very diligent and very responsive! Can't recommend them enough! Were considerate about being honest about what was needed.

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Rich Netto Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Rich Netto
Review:

Great service. They came just a short while after i called, quoted a price, solved the problem and got my garage door functioning in a few minutes.

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Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

Rich was great in fixing our garage door! Great customer service and sense of humor!

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Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
Review:

As promised... prompt service and knowledgeable repair staff. Excellent work! I can recommend this business with solid confidence!

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Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
Review:

Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

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Ed Dombrowski Service Provided:

Garage Door Repair


Technicians: Ed Dombrowski
Review:

Good quick service! John

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Service Provided:

Garage Door Repair


Product:

Springs


Review:

Repair handled by Alex - Explained the situation and correction process, very professional, good customer service. A very good experience today and would call on you again w/o hesitation. Thanks. Craig

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Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Review:

Great job, on time and no issues.

-

Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.

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Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Review:

We just bought a new garage door from Precision Garage Doors and we were exceptionally pleased with the entire experience. The office person gave me all the information I needed to pick the door I wanted. i was given a date for a technician to come to look at the garage and give us a price. He reviewed all the options very carefully with us, and we chose one. A few days later, i changed my mind on the style and color of the dooe. I called the company and there was no problem with that. The door was fabricated and a technician came to install it within about two weeks from the original orer. The technician, Ray, was really competent, and very helpful in reviewing all the features, and how to use the keypad, remote etc. The icing on the cake was the senior citizen discount that was offered. All in all, very pleased with our experience with Precision Gatage doors.

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Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

Terrific service, arrived on time. Very professional. Good recommendations.

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Service Provided:

Garage Door Repair


Product:

Rollers


Review:

It is a complete satisfactory service experience. Mr. Joe Dougherty came in on time, very knowledgeable and professional. The job was finished promptly with good quality. The overall experience meets my expectation of a 5 star service.

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Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Review:

Technician: Randy Emond Knowledgeable and did excellent work

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Ron Lecours Service Provided:

Garage Door Opener Repair


Management : Ron Lecours
Review:

I usually only call to complain, but wanted to call you to tell you what a great technician you sent to my house. Brian was very informative and did a great job explaining what needed to be done. I went with his suggestion and am very glad I did.

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Service Provided:

Broken Garage Door Spring Repair


Review:

Ray was great. I also love my new door and opener.

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Service Provided:

Install Garage Doors


Review:

Ray was such a good tech. He makes me want to do business with the company over and over again!

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Service Provided:

Broken Garage Door Spring Repair


Review:

Answered all my questions, came promptly and did repairs in a timely manner. Very personable.

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Ron Lecours Service Provided:

Broken Garage Door Spring Repair


Management : Ron Lecours
Review:

Good service, but too too pricey.

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A Response from: Walt Arvin

Thank you for your feed back. As I stated on the phone, we provide the best parts and warranty in the business. We completely overhauled your existing door (replaced all movable parts)and provided a 4 year warranty. New doors typically only come with a 1 year warranty (on the hardware). We made your door work better than new and gave you a warranty that is four times longer than you would have received if you had bought a new door. We will stand behind our work and will fix any issues you have with the door for the next 4 years; without charging you for parts or labor.

Service Provided:

Garage Door Repair


Review:

James explained my options and had my door fixed to order within 30 minutes. Well done!

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Service Provided:

Broken Garage Door Spring Repair


Review:

What great service. Called this morning and my door was fixed within 3 hours! The technician was great as well.

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Service Provided:

Garage Door Repair


Review:

Ron showed up on time and had the new opener installed in less than an hour. The new belt drive opener is very quiet and doesn't shake the door like my old chain drive opener. Thanks for sending Ron - he's great.

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Ron Lecours Service Provided:

Garage Door Opener Repair


Product:

Belt Drive Garage Door Opener


Management : Ron Lecours
Review:

After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.

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Ron Lecours Service Provided:

Garage Door Opener Repair


Management : Ron Lecours
Review:

Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.

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Service Provided:

Garage Door Opener Install


Review:

The service could not have been better. Brian was great and went to work fixing the door right away. After he was done he explained everything. He is a very pleasant man. I will reccommend your company to others.

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Service Provided:

Garage Door Repair


Review:

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!

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Ron Lecours Service Provided:

Garage Door Opener Repair


Management : Ron Lecours
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Springfield | Longmeadow Area

(413) 233-4705

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Westfield Area

(413) 862-7137

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(413) 566-7053

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Amherst | Northampton Area

(413) 992-6605

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Granby | South Hadley Area

(413) 437-0370

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Greenfield | Sunderland Area

(413) 863-6438

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Pittsfield | Stockbridge Area

(413) 551-9603

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License

MA License
# 176747