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Read what people are saying
about Precision Garage Door in:

Springfield | Longmeadow Area, MA

Precision Garage Door of Western MA
has received 144 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

I chose based on the service I received last summer. The technician was knowledgeable & very informative. Great service as usual.

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Service Provided:
Garage Door Repair

Review:

Rich was timely and fixed the old weather strips and more! Thankful

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Service Provided:
Garage Door Repair

Review:

Had a problem with a garage door and Precision Door scheduled an appointment much sooner than I thought I would get someone here. The service tech was punctual, professional, and very personal. I would recommend this company to anyone needing a garage door.

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Service Provided:
Garage Door Repair

Review:

One garage door just wouldn't shut. Rich came out and quickly assessed the issue, showed us exactly why we were having our issue and then, using high quality parts, replaced our springs, pulleys and rollers. Sure the price is bigger than you may expect but still cheaper than whole new door and maybe car! Thanks Rich!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service. Easy to make appointments with convenient and flexible appointments. The technician that helped us was very friendly and helpful.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Rich Netto came to my home this morning. He explained everything to me about my new garage door opener. The work was done promptly and it works great. I love that it is so quiet.

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I called today at 11 AM to Schedule an appointment. They were able to fit me in the same day. The technician Rich told me that the two garage doors I had could be repaired instead of replaced. I was surprised when he was able to fix them on the spot instead of having to make another appointment for him to come back. He could have tried to sell me new doors, but instead told me the ones I had could be fixed. I appreciate his honesty and the quick service that he provided. I would highly recommend this company to anyone who is looking to repair or replace their garage doors. .

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Service Provided:
Garage Door Repair

Review:

Garage door spring broke, called Precision Tuesday at 2:00pm and they were out the next day at 8:00am to fix it.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Rich was great, fast and efficient.

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Service Provided:
Garage Door Repair

Review:

I'm so glad I made the call to Precision Door Service to fix my garage door. They were out within 1 day and now it works perfectly! Didn't even realize the springs were under warranty until Rich Netto told me. He is such a great guy and Service Tech. Great job! Highly recommend Precision Door Services.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .

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Service Provided:
Garage Door Repair

Review:

We had the pleasure of meeting Ray today who was determined to find the source of the problem we have been having with the remotes for our garage door opener since it was installed in December. Precision responded to our call for help quickly and were willing to troubleshoot the issue we had been having with the remotes only working intermittently. Although the issue is still undetermined and remotes don’t work as they should, Ray helped us download the app for the Lift Master unit and we are now able to open and close the garage door using the app on our phones. Thank you so much Ray for your kindness and your efforts and for suggesting we download the app on our phones in order to control the garage door opener!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

The technician was great very knowledgeable and polite.

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Service Provided:
Garage Door Opener Repair

Review:

Great technician. Thank you for sending such a good guy to work on my door.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.

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Service Provided:
Garage Door Repair

Review:

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technician did a great job!

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Service Provided:
Garage Door Repair

Review:

Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.

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Service Provided:
Garage Door Opener Repair

Review:

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Rich was in and out in less than an hour, figured out the problem, and got it up and running.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent work. Highly recommended from this point on.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great service..I would definitely call them again

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Service Provided:
Garage Door Repair

Review:

Arrived on time, finished within an hour. Garage door works fine! Wore a mask!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

The tech arrived on time, after calling. and resolved the issue.

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Service Provided:
Garage Door Opener Repair

Review:

We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.

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Service Provided:
Garage Door Repair

Next Page
Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747