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Read what people are saying
about Precision Garage Door in:

Springfield | Longmeadow Area, MA

Precision Garage Door of Western MA
has received 125 reviews, averaging 4.83 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician did a great job!
Patrick Carney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.
Joan Kennedy
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!
Terry Bennett
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rich was in and out in less than an hour, figured out the problem, and got it up and running.
Thomas Bernatavitz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.
Monica Wynne
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work. Highly recommended from this point on.
Daniel Daponde
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service..I would definitely call them again
John Washington
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived on time, finished within an hour. Garage door works fine! Wore a mask!
Arthur Meyer
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!
Debbie Burba
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech arrived on time, after calling. and resolved the issue.
Doug Gates
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.
Elizabeth Brennan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.
Patrick Gibson
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found them on line They were very professional and explained everything they were going to do.
Susanne Senecal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.
Kara Barker
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.
Trevor McEwen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Communication has been excellent. The technician was very helpful and proficient and came at the time that was scheduled. Precision had installed the doors years ago. They are top notch. Would highly recommend..
Debbie Burba
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.
Steven & Amy Dane
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.
Francis Kilcoyne
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
Alan Rogers
A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!
Frankie Rivera
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sensor had a portable rack blocking it. No repair. Hefty bill $245.00
Jayne Benmosche
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.
Zig Mazgula
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!
Phil Preston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
Marianne Kelleher
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
Jerry Sibilia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
Claude Chapdelaine
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
Diane Dieters
Service Provided:
Garage Door Opener Install
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
Lon Chubb
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
Mark Kenney
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!
Hamed Jalaeian
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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