WITH 406 REVIEWS
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Read what people are saying
about Precision Garage Door in:
Springfield | Longmeadow Area, MA
Precision Garage Door of Western MAhas received 129 reviews, averaging 4.80 Stars:
Longmeadow, MA
West Springfield, MA
It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.
- Debra Newell
West Springfield, MA
Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.
- Domenic Longo
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technicians: Rich Netto
Feeding Hills, MA
Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!
- ANDY GENTILE
Chicopee, MA
The technician did a great job!
- Patrick Carney
Chicopee, MA
Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.
- Joan Kennedy
West Springfield, MA
I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!
- Terry Bennett
Longmeadow, MA
Rich was in and out in less than an hour, figured out the problem, and got it up and running.
- Thomas Bernatavitz
Springfield, MA
Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.
- Monica Wynne
Springfield, MA
Excellent work. Highly recommended from this point on.
- Daniel Daponde
Springfield, MA
Great service..I would definitely call them again
- John Washington
Chicopee, MA
Arrived on time, finished within an hour. Garage door works fine! Wore a mask!
- Arthur Meyer
Agawam, MA
Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!
- Debbie Burba
Chicopee, MA
The tech arrived on time, after calling. and resolved the issue.
- Doug Gates
Chicopee, MA
We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.
- Elizabeth Brennan
Longmeadow, MA
Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.
- Patrick Gibson
Chicopee, MA
Found them on line They were very professional and explained everything they were going to do.
- Susanne Senecal
Longmeadow, MA
Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.
- Kara Barker
Longmeadow, MA
Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.
- Trevor McEwen
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians: Rich Netto
Agawam, MA
Communication has been excellent. The technician was very helpful and proficient and came at the time that was scheduled. Precision had installed the doors years ago. They are top notch. Would highly recommend..
- Debbie Burba
Longmeadow, MA
My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.
- Steven & Amy Dane
Longmeadow, MA
I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.
- Francis Kilcoyne
Feeding Hills, MA
Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
- Alan Rogers
Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.
Springfield, MA
We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!
- Frankie Rivera
Install Garage Doors
Product:
Garage Doors
Longmeadow, MA
Sensor had a portable rack blocking it. No repair. Hefty bill $245.00
- Jayne Benmosche
Chicopee, MA
I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.
- Zig Mazgula
Agawam, MA
Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!
- Phil Preston
Springfield, MA
I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
- Marianne Kelleher
Agawam, MA
Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
- Jerry Sibilia
West Springfield, MA
Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
- Claude Chapdelaine
(413) 233-4705
(413) 233-4705(413) 862-7137
(413) 862-7137(413) 566-7053
(413) 566-7053(413) 992-6605
(413) 992-6605(413) 437-0370
(413) 437-0370(413) 863-6438
(413) 863-6438(413) 551-9603
(413) 551-9603License
MA License# 176747
Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.
- Gary Delong