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Read what people are saying
about Precision Garage Door in:

Springfield | Longmeadow Area, MA

Precision Garage Door of Western MA
has received 108 reviews, averaging 4.80 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.
Francis Kilcoyne
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
Alan Rogers
A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!
Frankie Rivera
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sensor had a portable rack blocking it. No repair. Hefty bill $245.00
Jayne Benmosche
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.
Zig Mazgula
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!
Phil Preston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
Marianne Kelleher
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
Jerry Sibilia
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
Claude Chapdelaine
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
Diane Dieters
Service Provided:
Garage Door Opener Install
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
Lon Chubb
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
Mark Kenney
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!
Hamed Jalaeian
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The representative who came to suggest possibilities for replacing our garage doors was very knowledgable and helpful. When our doors arrived they were efficiently and professionally installed by very knowledgeable, friendly technicians. We are delighted with the doors: Their appearance, their function and their excellent installation.
Peter Santos
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and helpful. The representative was right on time and introduced himself and went right to work. Yes I would recommend your company for your product and service
Edward Jacot
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.
Paul Ginsburg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
Rene Bonneau
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was knowledgable, efficient and courteous. I had the problem with the first garage door explained to me and Ed demonstrated how to align the garage door controllers within minutes. He also clearly explained why the weather stripping on the other door had torn off. The garage doors had been improperly installed by another company ( not your company ) two years ago. Because of the bad installation, the weather stripping was already torn completely off. We made an appointment for Ed to come back, correct the faulty installation on both garage doors and give us new weather stripping on both doors. Ed did a good job assessing what needed to be done and was thorough in his explanations. I really appreciate a competent craftsman not talking down to me just because I'm a woman. And, I really like the fact that I got confirmatory e-mails and phone calls. Good service at a great price. Thanks. And keep up the good work! E. Clionsky MD
Emily Clionsky
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous and professional team . Arrived on time and replaced instal a 1960's wooden garage door with a new insulated model . Looks and operates to 100% satisfaction . Thank you Orlando and Precision Door Service !
John D'amato
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service right on time and gave good advice.
Misty Mcginnes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So impressed with Ed! He did a wonderful job repairing our door. Courteous, polite and a pleasure to do business with. Please thank him again for me! Happy Holidays!
Alice Bichard
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They did a excellent job. Would definitely recommend.
Chris Dailey
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very courteous, responded very quickly to our request.
Bill Sears
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, organized, efficient, an absolute positve experience for me. From the request for service, the email confirmation of request, the amazing install. In my view you have a problem with your garage door call Precision. Thanks Chris.
Kenneth Stiles
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and professional service by Chris Young. Chris programmed a new remote for me and also installed safety cable and lubricated the tracks. All needed work was clearly explained as well as remote warranty period. Easy to book an appointment online by chatting with a customer service rep.
Carol Moran
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The reviews are true. I called to make an appointment at 11am and they had two time slots available later that day. The tech arrived was able to come early and that worked for me. The tech was friendly, efficient and able to explain and answer questions. Should I ever need to, I'll be calling again.
Adam
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied
Alex Pinero
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.
James Galeas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service and the care of your worker .great person Rolando
George Colon
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave and Mike arrived on time. Had four new springs put on doors. Very professional and pleasant to talk too. Doors are running as smooth as silk. Highly recommend!
Dave Mias
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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