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Read what people are saying
about Precision Garage Door in:

Springfield | Longmeadow Area, MA

Precision Garage Door of Western MA
has received 138 reviews, averaging 4.82 Stars:
1 2 3 4 5
Review:

I called today at 11 AM to Schedule an appointment. They were able to fit me in the same day. The technician Rich told me that the two garage doors I had could be repaired instead of replaced. I was surprised when he was able to fix them on the spot instead of having to make another appointment for him to come back. He could have tried to sell me new doors, but instead told me the ones I had could be fixed. I appreciate his honesty and the quick service that he provided. I would highly recommend this company to anyone who is looking to repair or replace their garage doors. .

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Garage door spring broke, called Precision Tuesday at 2:00pm and they were out the next day at 8:00am to fix it.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich was great, fast and efficient.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

I'm so glad I made the call to Precision Door Service to fix my garage door. They were out within 1 day and now it works perfectly! Didn't even realize the springs were under warranty until Rich Netto told me. He is such a great guy and Service Tech. Great job! Highly recommend Precision Door Services.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

We had the pleasure of meeting Ray today who was determined to find the source of the problem we have been having with the remotes for our garage door opener since it was installed in December. Precision responded to our call for help quickly and were willing to troubleshoot the issue we had been having with the remotes only working intermittently. Although the issue is still undetermined and remotes don’t work as they should, Ray helped us download the app for the Lift Master unit and we are now able to open and close the garage door using the app on our phones. Thank you so much Ray for your kindness and your efforts and for suggesting we download the app on our phones in order to control the garage door opener!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

The technician was great very knowledgeable and polite.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Great technician. Thank you for sending such a good guy to work on my door.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Rich Netto
Review:

Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
Review:

Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
Review:

Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Technicians: Rich Netto
Review:

Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

The technician did a great job!

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich was in and out in less than an hour, figured out the problem, and got it up and running.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

Excellent work. Highly recommended from this point on.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Great service..I would definitely call them again

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Arrived on time, finished within an hour. Garage door works fine! Wore a mask!

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!

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Rich Netto Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Rich Netto
Review:

The tech arrived on time, after calling. and resolved the issue.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Found them on line They were very professional and explained everything they were going to do.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Rich Netto
Review:

Communication has been excellent. The technician was very helpful and proficient and came at the time that was scheduled. Precision had installed the doors years ago. They are top notch. Would highly recommend..

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

My service man was terrific - prompt, curteous, and looked over all the "parts" of the garage door. He spotted a bolt that fell off and fixed that. Said we were lucky the door didn't come crashing down. He also lubed the mechanism as well as doing what I called for him to do.

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Ed Dombrowski Service Provided:
Garage Door Opener Install

Technicians: Ed Dombrowski
Next Page
Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747