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Ed Dombrowski
Tech ID#: 33
Reviews: 35
Average: 4.89 stars

Ed Dombrowski

Technicians
Ed Dombrowski has received 35 reviews, averaging:

Ed Dombrowski's Bio:

Ed has been in the garage door business for over 20 years. He lives in central Connecticut and enjoys growing vegetables in his back yard. When Ed isn't working on garage doors he enjoys working on cars and tinkering with other mechanical things.
Review:

I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.
Marianne Kelleher
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Date: 09/08/2018
Garage Door Repair
,
Review:

The service performed on our garage door repair was exceptional. Ed, the technician, was extremely knowledgeable, professional and courteous. We are most grateful for his expertise and friendly manner.
Gloria Smith
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Ed explained what was wrong with the Garage door and later showed me what was fixed & how to maintain it. Very professional!
Jerry Sibilia
Ed Dombrowski Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I chose Precision to service our garage door because I was impressed with the website detail – particularly the many positive reviews. I was also impressed subsequently with the detailed email confirmation that I received, including the name and picture of the technician who would provide service. Ed Dombrowski replaced the cables for our garage door. The whole experience was easy, efficient, and cordial. Ed analyzed all aspects of the door and informed us that only the cables needed repair - that everything else looked fine. In addition, the young lady who scheduled the work was most cordial and accommodating. When I informed her that the original suggested date would not need my schedule, she checked with the supervisor and arranged for a better time. The whole experience could not have been easier. I would highly recommend this company!
Thomas McGarry
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.
Claude Chapdelaine
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I got your name from a former employee Christopher Young his mom told me about you guys and I'm very happy with the results of my experience Christopher's mom is a best friend of mine for over 10 years I would highly recommend Ed to anyone he's a wonderful worker and very knowledgeable he's also very considerate he was also exactly on time which I loved and he was done promptly a great job love your company
Diane Dieters
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Cables
Technicians:
Date: 06/16/2018
Garage Door Repair
,
Review:

Service performed: replacement of regular and safety cables for our garage door. Excellent experience. Ed Dombrowski was earlier than on time, called ahead and performed this service in a timely, effective and efficient manner. He did not attempt to sell us something we did not need, and explained what he was about to do and why. We will return as customers.
David k Johnson
Ed Dombrowski Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

The technician Tom was very prompt very friendly answered all my questions I will use the service again if needed and I will recommend it to all my friends in Western mass thank you guys????????????
Lou Beaudoin
Ed Dombrowski Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Ed Dombrowski did a superb job - assessed my needs, recommended a fix, and installed it. Showed me all about it and how to use it. I'll be calling again when I need garage door service.
Al Brouillet
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!
Lon Chubb
Ed Dombrowski Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!
Mark Kenney
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Date: 05/23/2018
Garage Door Repair
,
Review:

I was out of town and my wife was the interface with Walter, My wife was happy and thought the job was done well. Bottom-line, if my wife was happy I'm happy!!
Lee Fusselman
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I would recommend your company to anyone looking for reputable garage door repair. The technician (Ed Dombrowski)was personable and knowledgeable. Great prompt service! Definitely 5 star!!!!!
Eileen Riner
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Ed was great. I will only use precision door exclusively for any future overhead door needs.
Joseph Chlosta
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Date: 05/04/2018
Garage Door Repair
,
Review:

Ed is one of the finest, knowledgeable Repair Technicians that we ever had visit our home. Precision and its service, is not only appreciated, but will be recommended by us to everyone we know. Thank you again
Fred Newman
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Ed is a very nice guy, was on time, great service, highly recommend this guy for your garage door repairs. ... 5 star!
Hamed Jalaeian
Ed Dombrowski Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Job well done! Technician was professional, courteous and knowledgeable. I will definitely call Precision Door for any service I might personally need. Margo Gumkowski
Tadeusz Kargol
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technicians:
Review:

Excellent service and repair work. Tech named Ed was exceptional. We would recommend without reservation. Quality all around.
George Leblanc
Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Very professional and helpful. The representative was right on time and introduced himself and went right to work. Yes I would recommend your company for your product and service
Edward Jacot
Ed Dombrowski Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Ed did a great job. He was very knowledgeable, explained my options and took the time to show me how to use my new opener. I very much appreciated that he came on a Saturday and also that I was reassured on Friday evening that he would be out the next day. Thank you!
Ellen
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Bad communication, unprofessional attitude from technician and management, unwillingness to respond to customer complaints. Everything is automated, no personal service or follow-up. This company will charge you whether or not any work is done, or done well.
Kathleen Sharkey
A Response from: Walt Arvin

We try very hard to make every customer experience as pleasant as possible. This one seems to not have gone that way. Ms. Sharkey called us to come out to look at her broken lift cable. When we arrived, she explained that she believed that the repair should be covered by her existing warranty. We reviewed the work that we had done previously and determined that her broken cable had nothing to do with any previous work and therefore was not covered by our warranty – we installed a new garage door opener in the Fall of 2017. Our technician tried to explain that the warranty for her opener had nothing to do with the parts on her garage door. The customer would not accept the technician’s explanation and immediately called the office. While talking to our general manager she became very nasty and then hung up the phone. The customer refused to pay the service fee, despite having initially agreed to pay it while setting up the appointment. We are sorry that this customer felt we didn’t live up to our promise, but clearly, she just became angry when she realized that the work was not covered by her warranty for her garage door opener. This customer's comments are a reflection of her refusal to accept the fact that our warranty only covers parts and labor for work performed by us.

Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I was extremely pleased with the service from the pleasant customer service woman who was available early on a Saturday morning to the outstanding job performed by Ed Dombrowski. Not only did he fix the problem in minimum time but he was also just an exceptional nice person to deal with
John O'connor
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Knew immediately what the problem was and fixed it in a very short time. I would recommend Precision to any one who needs repair or installation of a garage door.
Paul Ginsburg
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.
Rene Bonneau
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Service was professional and a job well done. Thank you Ed!
Tori Demaio
Ed Dombrowski Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Ed was knowledgable, efficient and courteous. I had the problem with the first garage door explained to me and Ed demonstrated how to align the garage door controllers within minutes. He also clearly explained why the weather stripping on the other door had torn off. The garage doors had been improperly installed by another company ( not your company ) two years ago. Because of the bad installation, the weather stripping was already torn completely off. We made an appointment for Ed to come back, correct the faulty installation on both garage doors and give us new weather stripping on both doors. Ed did a good job assessing what needed to be done and was thorough in his explanations. I really appreciate a competent craftsman not talking down to me just because I'm a woman. And, I really like the fact that I got confirmatory e-mails and phone calls. Good service at a great price. Thanks. And keep up the good work! E. Clionsky MD
Emily Clionsky
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

Great service right on time and gave good advice.
Misty Mcginnes
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

So impressed with Ed! He did a wonderful job repairing our door. Courteous, polite and a pleasure to do business with. Please thank him again for me! Happy Holidays!
Alice Bichard
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

On time. Knowledgeable technician. Great service.
Patrick Mallette
Ed Dombrowski Service Provided:
Garage Door Repair
Technicians:
Review:

I needed a new garage door opener, so I went on line for such a service in Belchertown, Ma. Your company popped up and what impressed me was that you had customer service reps on the actual phone on a Saturday! She set up the time for your guy Ed to come over today, Mon. 12/11. He did a great job and I would recommend him for his services.
Walt Tolmie
Ed Dombrowski Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
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