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Jacob Krummel

Jacob Krummel
Technicians
Reviews: 7
Average: 4.43 stars
Jacob Krummel has received 7 reviews, averaging 4.43 Stars:
1 2 3 4 5

Jacob Krummel's Bio:

Jacob comes to us from California where he cut his teeth in the garage door industry. He is a military veteran that loves to work and enjoys fixing all things mechanical. He spends his free time with friends and hitting the slopes with his snowboard.

1 2 3 4 5
Date: 03/16/2021
Garage Door Repair
,
Review:

Fast, courteous service. They called before arrival. Before departure, they schooled us on proper garage door maintenance. Very satisfied.

- Jim Monahan

Jacob Krummel Service Provided:

Garage Door Repair


Technicians: Jacob Krummel
Review:

5 stars, definitely! Our technician let us know when he was coming, arrived on time, gave us options for selecting a new garage door opener and explained the differences between them, did his work neatly and efficiently, and advised us on any maintenance needed long-term. He was polite, respectful, and wore a mask. I would definitely use this company again.

- Mary Anne Vogel

Jacob Krummel Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Jacob Krummel
Review:

It looks as though everything is OK with the garage doors now, only done this morning. Jacob was the person who did all the work on them. I found Jacob to be very professional and pleasant to talk to. He explained what the problems were and what he would do to correct them. He answered any questions I had and did not rush me. I would recommend him to anyone. Very satisfied with his work. On the Service Performed/Purchase one can only select one feature. So one is limited to explaining what was done.

- Mary Joan Zogby

Jacob Krummel Service Provided:

Garage Door Opener Repair


Technicians: Jacob Krummel
1 2 3 4 5
Date: 03/10/2020
Garage Door Repair
,
Review:

I have no idea why I used this service. Why would anyone use someone who charges you $89.50 to do nothing while other companies provide a free estimate?

- Maureen Scholl

A Response from: Walt Arvin

We are sorry that you didn't value the service we provided at your service appointment. We did inform you of our service call fee when you booked the appointment, which you fully seemed to understand. Upon arrival at your home we conducted the 28 point safety inspection and gave you the report. In our opinion the fact that your springs and many other parts on your counter balance system were either worn beyond their normal functionality or were failing should have been a concern as it was certainly a safety issue. We provided you with 3 options for you and encouraged you to at least fix the malfunctioning/broken parts. These is exactly what we stated we would do for our service fee. For the record, nearly all reputable service companies charge a service fee to come out to your home to provide repair services.

Jacob Krummel Service Provided:

Garage Door Repair


Technicians: Jacob Krummel
Review:

Great Job Friendly Highly recommended

- Peter Debroczy

Jacob Krummel Service Provided:

Broken Garage Door Spring Repair


Technicians: Jacob Krummel
1 2 3 4 5
Date: 03/07/2020
Garage Door Repair
,
Review:

Jacob was friendly, explained everything I needed to know, and completed the job quickly and efficiently. Very happy!

- Brian French

Jacob Krummel Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Jacob Krummel
Review:

Needed service for my garage door opener on a Saturday and when I called I was assured a technician would be at my house that day. Technician called me and texted me before appointed time and stated that he would be arriving earlier than originally stated and was checking to see if that was okay with me. He arrived promptly when he said; assessed the situation; provided me with a detailed description of what was needed and within an hour, a while new garage door opener was installed. Would not hesitate to call again. Service was superb!

- Gail FITTON

Jacob Krummel Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Jacob Krummel
Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747