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Paul Osborne
Average: 4.81 stars
Paul Osborne's Bio:
Paul has over 20 years experience in the garage door industry. He lives in the greater Boston Metro area and enjoys fishing on his boat, and watching the Bruins and Patriots. He loves bringing his German Shepherd, Rainer with him on his calls so get your milk bones ready!
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Paul was EARLY but communicated clearly. Received a text that he was in route. He identified the issue quickly and gave me several options. He was in and out in about an hour.
- Jeff Lizotte
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Great service
- Leonard Conte
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We had our garage door repaired with torsion spring and accompanying parts , rollers, cables, etc. Paul had described what we needed to keep our door assembly operating properly. Paul was very informative and knowledgeable, and very professional. Great job. Thanks, Bob McAnulty
- Bob McAnulty
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He came on time, was professional, explained what needed to be done. Worked efficiently and neatly and for a reasonable price.
- Stephanie Maniatis
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Great, friendly, professional services. Fixed my doors the same day
- Michael McGlynn
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What a nice surprise to have Paul arrive early and fix my garage door in record time ???????? I would recommend Precision for knowledgeable expertise and personal care! Paul gave me suggestions as to how to take care of my door in the future ???? Call Precision first and support local businesses ???? You won’t be disappointed ???? Joanne Gaynor
- Joanne Gaynor
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Not a simple fix but technician made it happen.
- Ben Webb
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Excellent customer service! Super friendly and excited to have work done with this company
- Lani Deroche
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Paul was great! Fixed my “ups and downs”. Thank you
- Robyn Ouimet
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Paul arrived exactly when he said he would, did a "rebuild" and was gone in less than an hour. I am impressed by the timeliness if the service, and by Paul's knowledge. Nice guy!
- Karen Slowick
East Brookfield, MA
Service was fast and to the point. I would definitely recommend and will continue to use for further service needs.
- Deirdre Costa
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I choose Precision as they are timely professional and provide great service.
- Michelle Wiedeman
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Had an issue they came within an hour. Had to do a rebuild of door for us. Price was reasonable and they were done in about hour and half. Paul was the tech. Highly recommend them!
- Brian Seppa
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Great service! Would definitely recommend Paul and Precision!!
- Susan Scapparone
Sturbridge, MA
Paul was informative and helped me weigh costs and benefits for the work accomplished. Job well done.
- Jane Downing
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Fast and courteous service. Reputable company great product
- Bernadette Marso
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Products are too notch and the customer service is second to none. Noticeable difference in warmth with the new garage doors and the new openers are whisper quiet.
- Marc Creegan
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technicians: Paul Osborne
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Fast response, tech. Performed assessment, returned noon time the following day, completed rebuild in three hours. All mechanics like new. Paul was personable and professional.
- Ken Burdulis
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Great job by Paul on the two garage doors.
- Richard Gioiosa
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The repair was handled with confidence and efficiency, which I appreciated.
- Gloria Franqui
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Over priced.
- Robert Whitby
We ar sorry that you didn't have the experience you were looking for, and we were hoping to provide. Our parts carry 5 times the warranty of typical garage door parts, also we provide (or at least strive to prove) world class customer service. This is what our customers have grown to appreciate and expect. Again, we are sorry you didn't feel we lived up to our service level goals.
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I googled and picked the first company I saw. It was for my 85 year old mother. I couldn’t be there when he came (I’m always afraid people take advantage of the elderly) but she said he was professional. I’m just glad my mom is safe. Thank you.
- Christine Haddad
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Fast and professional sevice. Paul was safe with mask at all times and went over everything he was going to do before hand. Would recommend to my neighbors and friends.
- Gerry Harwood
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Paul was Excellent with the work. Could not have better service.
- Sameer Nagpal
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians: Paul Osborne
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Paul did a wonderful job, very efficient and very fast. Also was satisfied with the promptness of the service call. The door broke on Wednesday evening, I immediately called and was given a time within 48 hours. Would never hesitate to call your business again if needed, and would certainly recommend you to anyone who may need service. Thank you.
- Jane H.
Sturbridge, MA
Professional and prompt. Quote given prior to work being completed same day. Paul, our installer, was excellent. Highly recommended!
- Josh Williams
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We were pleased that our call for help was promptly answered, and Paul Osbourne was able to take care of our needs for repair once he identified specifics of the issues for us. We ended up needing full replacement of all the parts that operate the doors as well as the openers themselves. Paul worked efficiently and cleaned up after himself. He wore a mask (as did we) to keep everyone safe. We appreciate his attention and the service he provided.
- Bob and Anne Deysher
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Only 2 stars because the service is way over priced. Over $820 for 30 minutes of work on 2 doors is ridiculous. Cost of 20 rollers and 2 pulleys can't be too much: $100-200? The real cost should have been half, around $450 would be far more reasonable. Technician was prompt and presented a $1500 hardware replacement option for both doors. Ouch.
- Jim F
Brookfield, MA
Technician outstanding. He explained very well and answered any questions I had. Looking forward to garage door and opener installation. My previous experience on a repair was great and the reason I chose you. Thank you. Doug
- Douglas Ford
(413) 233-4705
(413) 233-4705(413) 862-7137
(413) 862-7137(413) 566-7053
(413) 566-7053(413) 992-6605
(413) 992-6605(413) 437-0370
(413) 437-0370(413) 863-6438
(413) 863-6438(413) 551-9603
(413) 551-9603License
MA License# 176747
Paul was great-professional and friendly. He assessed the issues and gave us two options. We were surprised that he was able to do the repairs on the spot and put our garage door back in business!!! I highly recommend Precision Door Service. Professional, prompt and so reasonable.
- Laurie Lanciault