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Read what people are saying
about Precision Garage Door

Precision Garage Door of Western MA
has received 345 reviews, averaging 4.99 Stars:
1 2 3 4 5
Review:

Professional and prompt. Quote given prior to work being completed same day. Paul, our installer, was excellent. Highly recommended!

- Josh Williams

Paul Osborne Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Paul Osborne
Review:

Showed up on time. Very helpful and thorough.

- Jeff Cox

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
Review:

We were pleased that our call for help was promptly answered, and Paul Osbourne was able to take care of our needs for repair once he identified specifics of the issues for us. We ended up needing full replacement of all the parts that operate the doors as well as the openers themselves. Paul worked efficiently and cleaned up after himself. He wore a mask (as did we) to keep everyone safe. We appreciate his attention and the service he provided.

- Bob and Anne Deysher

Paul Osborne Service Provided:

Garage Door Opener Repair


Product:

Opener


Technicians: Paul Osborne
Review:

Very organized and communication is excellent. Rich the tech was very knowledgeable and polite. Would recommend precision door!!

- Debbie Burba

Rich Netto Service Provided:

Garage Door Opener Repair


Product:

Springs


Technicians: Rich Netto
Review:

Technician outstanding. He explained very well and answered any questions I had. Looking forward to garage door and opener installation. My previous experience on a repair was great and the reason I chose you. Thank you. Doug

- Douglas Ford

Paul Osborne Service Provided:

Install Garage Doors


Technicians: Paul Osborne
Review:

The tech arrived on time, after calling. and resolved the issue.

- Doug Gates

Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

It looks as though everything is OK with the garage doors now, only done this morning. Jacob was the person who did all the work on them. I found Jacob to be very professional and pleasant to talk to. He explained what the problems were and what he would do to correct them. He answered any questions I had and did not rush me. I would recommend him to anyone. Very satisfied with his work. On the Service Performed/Purchase one can only select one feature. So one is limited to explaining what was done.

- Mary Joan Zogby

Jacob Krummel Service Provided:

Garage Door Opener Repair


Technicians: Jacob Krummel
Review:

Appointment for my broken door opener mechanism was set up quickly. My technician, Rich, explained the problem clearly, gave a fair estimate and the repair was done efficiently 48 hrs later when the part was available. Fast service, showed up when they said they would, great communication, great results. Would definitely recommend to a friend.

- Lisa N.

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Technicians: Rich Netto
1 2 3 4 5
Date: 06/19/2020
Install Garage Doors
,
Review:

Great customer service on the phone for initial set up of appointment. Great customer service and courtesy from Paul during appointment.He explained everything and had and answer to all my questions. Professional, uniformed, well versed and sent a text and called before he arrived with a picture of the service provider.

- Sue Perry

Paul Osborne Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Paul Osborne
1 2 3 4 5
Date: 06/10/2020
Install Garage Doors
,
Review:

Prompt arrival, friendly & corteous visit by Paul who competently assessed garage door situation. One of the two garage doors was beyond repair, so with Paul’s help decided to replace both doors with the Elite door offer. Arrangements for their instAllation in.late July.

- Hugh Fulmer

Paul Osborne Service Provided:

Install Garage Doors


Technicians: Paul Osborne
Review:

Paul did an excellent job in replacing our garage door opener. He was professional, explained the process and was very courteous. If our second door opener were to go, I would use Precision again!

- Mark Glazer

Paul Osborne Service Provided:

Garage Door Opener Install


Technicians: Paul Osborne
1 2 3 4 5
Date: 05/28/2020
Install Garage Doors
,
Review:

Make did a good job..

- Leonard Lovejoy

Michael Thurber Service Provided:

Install Garage Doors


Technicians: Michael Thurber
Review:

Rich, did a great job. Found and found xed the problem in about 15 minutes!!

- David Myers

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
1 2 3 4 5
Date: 04/27/2020
Garage Door Repair
,
Review:

Excellent service. The Technician was very helpful and was able to complete the rebuild of the Opener in a very timely manner.

- Robert Wilson

Service Provided:

Garage Door Repair


Product:

Springs


Review:

Service was Great technician was exactly on time and was professional. He installed a rebuild kit and a new garage door opener

- Patrick Stahlbusch

Paul Osborne Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Technicians: Paul Osborne
1 2 3 4 5
Date: 04/23/2020
Install Garage Doors
,
Review:

We chose you as one of the companies online.

- Lester Beauchemin

Service Provided:

Install Garage Doors


Review:

We had used Precision six before and were quite satisfied. Today we called for a needed repair in the morning. The technician came the same afternoon and promptly did an excellent job.

- Elizabeth Brennan

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
1 2 3 4 5
Date: 03/31/2020
Garage Door Repair
,
Review:

We have been so happy with Precision Garage Door. The technicians are fantastic, professional, and friendly. I highly recommend them!

- Theresa LeComte

Paul Osborne Service Provided:

Garage Door Repair


Technicians: Paul Osborne
Review:

Quick response to initial call and scheduling an appointment. Tech was prompt and efficient. Explained what was needed and afforded choices. Once choice was made he was efficient and did a great job.

- Patrick Gibson

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Found them on line They were very professional and explained everything they were going to do.

- Susanne Senecal

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Rich Netto
1 2 3 4 5
Date: 03/11/2020
Install Garage Doors
,
Review:

Great job! Super happy with my new door.

- Tonya G.

Jesse Fraser Service Provided:

Install Garage Doors


Product:

Garage Doors


Technicians: Jesse Fraser
Review:

Technician Rich Netto was excellent. He was on time and extremely efficient. Identified the problem with the door and proposed a fix while taking cost into consideration. And then he fixed the door immediately. Very happy with the service and would absolutely recommend.

- Kara Barker

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Great Job Friendly Highly recommended

- Peter Debroczy

Jacob Krummel Service Provided:

Broken Garage Door Spring Repair


Technicians: Jacob Krummel
1 2 3 4 5
Date: 03/07/2020
Garage Door Repair
,
Review:

Jacob was friendly, explained everything I needed to know, and completed the job quickly and efficiently. Very happy!

- Brian French

Jacob Krummel Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Jacob Krummel
Review:

Called one morning to get a quote on replacing our garage door openers. By the end of that day, I had new openers installed and all new hardware that had my garage doors running like brand new. Rich was amazing, explaining all the options, giving recommendations, as well as staying after to make sure I fully understood how it all worked. Materials used were top notch, couldn’t be happier with the service Precision provided.

- Trevor McEwen

Rich Netto Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Technicians: Rich Netto
Review:

Paul came out and was very professional and did a great job and was very helpful

- Teresa Arsenault

Paul Osborne Service Provided:

Garage Door Opener Repair


Technicians: Paul Osborne
Review:

Needed service for my garage door opener on a Saturday and when I called I was assured a technician would be at my house that day. Technician called me and texted me before appointed time and stated that he would be arriving earlier than originally stated and was checking to see if that was okay with me. He arrived promptly when he said; assessed the situation; provided me with a detailed description of what was needed and within an hour, a while new garage door opener was installed. Would not hesitate to call again. Service was superb!

- Gail FITTON

Jacob Krummel Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Jacob Krummel
Review:

Excellent service

- Ellen Korman

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Technicians: Rich Netto
1 2 3 4 5
Date: 01/10/2020
Garage Door Repair
,
Review:

Paul installed my panel and opener he was fantastic. Very professional and just a nice guy and did a great job !!!!

- John Adams

Paul Osborne Service Provided:

Garage Door Repair


Product:

Garage Doors


Technicians: Paul Osborne
Review:

Came time said...did a great job searching the problem. Repaired promptly ..nice friendly person also!

- Robert & Judith Griffin

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
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Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747