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Read what people are saying
about Precision Garage Door

Precision Garage Door of Western MA
has received 223 reviews, averaging 4.83 Stars:
Review:

we were both surprised that the work we needed done was on the very same day we called in and the technician arrived earlier than when we were quoted...he was very professional and did a thorough job from start to finish...He explained everything to me as to what he was doing and was not pushing to get the job done, but took his time & did everything he needed to get done in a orderly manner. Very pleased with the work & company itself & would gladly pass on a A-1 rating to anyone who needed overhead door service...Job well done & muchos KUDOS!!!!!
Michael Clogston
Chris Young Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Prompt and professional service by Chris Young. Chris programmed a new remote for me and also installed safety cable and lubricated the tracks. All needed work was clearly explained as well as remote warranty period. Easy to book an appointment online by chatting with a customer service rep.
Carol Moran
Chris Young Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Christopher finished up the previous job so was able to get my repair in early. He was very professional and clearly showed the work he'd be performing. He finished the job very quickly and I'm very happy with his service.
Jeff Mattice
Chris Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Chris called ahead and arrived on time. He immediately triaged the problem and was able to give me an honest opinion on fixing and repairing not only the garage door opener but replacing the garage doors as well. We will definitely be using him again for our door replacements. He has a great personality and knows his stuff!
Lilly Quiterio
Chris Young Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Christopher, your technician, called in advance and arrived in a timely manner. He was well spoken, polite and knowledgeable. He immediately recognized the problem with the opener, made the necessary repairs, checked and rechecked his work to be sure the doors were operating properly and reviewed with me all work he had completed. I wouldn't think twice about having Precision do any future work for me.
Bob Delisle
Chris Young Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

The reviews are true. I called to make an appointment at 11am and they had two time slots available later that day. The tech arrived was able to come early and that worked for me. The tech was friendly, efficient and able to explain and answer questions. Should I ever need to, I'll be calling again.
Adam
Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent service & quality product. Technician David was prompt & courteous. We hired the company previously for a different door repair. Would always call them!
Olivia Brown & Donna Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Date: 08/24/2017
Garage Door Repair
,
Review:

Great experience from beginning to end. Within 24 hours of garage door breaking, I had someone out here to repair. Dave was terrific. Fixed the door in no time. Reseanably priced. Highly recommended!
Randy Scott
Service Provided:
Garage Door Repair
Technician:
Review:

Today my Garage Door was repaired by Precision Door Service. The spring system was changed over to a Torsion system.The work was done by Dave Motherwell,he was excellent, very pleasant and professional. The total job I rate a 4.It would be a 5 if the office staff was as professional and committed as Dave was.
Wayne Gagnon
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

When the appointment had to be changed, you called right away. Ed D. called and said he'd arrive at 3 and came on time. He did a terrific job and I would recommend your company to anyone who needs garage door work. Thanks for great service.
Shirley Pogodinski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Consistently terrific service! I recently had a minor problem with my garage door- the technician was at my house within 2 hours on a Saturday (!), made the repair, fixed something else, and it was all done within warranty- no charge! I recommend this company highly and without reservation.
Doreen Catterson
Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

What a great service? He came early and was done in 30 mins. Definitely would use your service again. Thank you
Rachel Gelinas
Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied
Alex Pinero
Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.
James Galeas
Service Provided:
Garage Door Repair
Technician:
Review:

Another professional job done by Precision. Just had a new opener system installed and as usual the technician was a true professional! As long as I have a need for a garage, Precision will be there.
Greg Orlik
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

5-Star Customer Service. Knowledgeable, professional, and prompt. No need to shop anywhere else.
Susan Hastain
Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very happy with the service and the care of your worker .great person Rolando
George Colon
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Dave and Mike arrived on time. Had four new springs put on doors. Very professional and pleasant to talk too. Doors are running as smooth as silk. Highly recommend!
Dave Mias
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Exceptional service, on time, very professional A+ service
Mary Bailey
Service Provided:
Garage Door Repair
Technician:
Review:

very professional outfit. called ahead to let me know arrival time. explained problem and fixed problem promptly. technician was polite and professional. i'd recommend this company.
Kevin Korney
Service Provided:
Garage Door Repair
Technician:
Review:

Technician was prompt (actually called and came early), knowledgeable and was very frank about the condition of our existing opener. We opted for an entirely new opener and he had it installed in less than an hour. Would recommend this company to anyone needing repair, replacement parts or a new opener system.
Claire Koske
Chris Young Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Dave was kind, courteous and professional and did a great job installing our new garage door opener.
Steven Gordon
Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you
Kathleen Hamada
Chris Young Service Provided:
Garage Door Repair
Technician:
Date: 01/12/2017
Garage Door Repair
,
Review:

Dave was very good, he was on time and took care of my garage repair/alignments within 1/2 hour. I was very happy with the service and I would call them again in the future.
Michael Lorigan
Service Provided:
Garage Door Repair
Technician:
Review:

My spring broke at 1 PM Friday(yesterday), New Years W/E. At 6 PM it was good as new. At 7 PM I had my invoice(by email). David was helpful, competent, friendly, prepared, communicative and didn't waste any time. Could not have been handled better. Thanks, again, guys!
Al Brouillet
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.
Andrea Witek
Service Provided:
Broken Garage Door Spring Repair
Review:

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.
Michael Perez
Rolando Chaparro Service Provided:
Garage Door Repair
Technician:
Review:

Excellent work! Installer was able to come earlier than originally scheduled. I had 2 new garage door openers installed that I had purchased from Home Depot and he did a great job. He was in and out in about 2 1/2 hrs. Worth every penny.
Gene Barsaleau
Rolando Chaparro Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I can't thank you enough for Ron and Mike who were knowledgeable, professional and extremely personable, as they serviced 32 doors for us today. I wish I knew of Precision sooner. We will definitely call upon you again.
Bob Dash
Ron Lecours Service Provided:
Garage Door Opener Repair
Management & Customer Service:
Review:

Very happy with the service. A tech (Ron) showed up at our house within hours. He offered several pricing options and was able to replace springs, cables and a pulley in less than an hour. Very knowledgeable. We will be using them again.
Russell Reynolds
Ron Lecours Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Management & Customer Service:
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