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Read what people are saying
about Precision Garage Door in:

Northampton Area, MA

Precision Garage Door of Western MA
has received 15 reviews, averaging 4.53 Stars:
Review:

Good quick service! John
John Sullivan
Rolando Chaparro Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Repair handled by Alex - Explained the situation and correction process, very professional, good customer service. A very good experience today and would call on you again w/o hesitation. Thanks. Craig
Craig Birchenough
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Fast, courteous, and expert service. Job was accomplished quickly, and the technician arrived when he said he would.
Joseph Dimartino
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Terrific service, arrived on time. Very professional. Good recommendations.
Edward Sayer
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I usually only call to complain, but wanted to call you to tell you what a great technician you sent to my house. Brian was very informative and did a great job explaining what needed to be done. I went with his suggestion and am very glad I did.
Juan C
Service Provided:
Broken Garage Door Spring Repair
Review:

Ray was such a good tech. He makes me want to do business with the company over and over again!
Donna G.
Service Provided:
Broken Garage Door Spring Repair
Review:

Good service, but too too pricey.
Alan N
A Response from: Walt Arvin

Thank you for your feed back. As I stated on the phone, we provide the best parts and warranty in the business. We completely overhauled your existing door (replaced all movable parts)and provided a 4 year warranty. New doors typically only come with a 1 year warranty (on the hardware). We made your door work better than new and gave you a warranty that is four times longer than you would have received if you had bought a new door. We will stand behind our work and will fix any issues you have with the door for the next 4 years; without charging you for parts or labor.

Service Provided:
Garage Door Repair
Review:

Ron showed up on time and had the new opener installed in less than an hour. The new belt drive opener is very quiet and doesn't shake the door like my old chain drive opener. Thanks for sending Ron - he's great.
Ann M
Ron Lecours Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Management & Customer Service:
Review:

After having the problem explained I decided to go with a new opener. It cost about $250 more than fixing the old one, but the safety features and the battery back-up are well worth it. Thanks for your help.
Jim H
Ron Lecours Service Provided:
Garage Door Opener Repair
Management & Customer Service:
Review:

Everything works well now. My new Liftmaster opener is much quieter than the old Stanley I had.
Linda I
Service Provided:
Garage Door Opener Install
Review:

Great attitude and customer service. Ron and your customer service representatives did a great job. Give them both raises!
Frank H
Ron Lecours Service Provided:
Garage Door Opener Repair
Management & Customer Service:
Review:

prompt service. courteous.
Mary G.
Service Provided:
Garage Door Repair
Review:

I called Tuesday after 5 p.m. and Ron was at my house Wednesday at 9 a.m.- talk about prompt! Plus, Ron taught me about how the parts of the garage door work so I could understand his repairs. Lastly, he suggested a keypad - something I would not have thought of!
Kim C.
Ron Lecours Service Provided:
Garage Door Repair
Management & Customer Service:
Review:

I am pleased to give Matt an excellent recommendation for the work he did on my garage door. Thank you.
Jerry H
Service Provided:
Garage Door Repair
Review:

We could not be more satisfied with the service or the technician!
Renee S.
Service Provided:
Garage Door Repair