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Read what people are saying
about Precision Garage Door in:

Feeding Hills, MA

Precision Garage Door of Western MA
has received 12 reviews, averaging 4.58 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.
Alan Rogers
A Response from: Walt Arvin

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and professional service by Chris Young. Chris programmed a new remote for me and also installed safety cable and lubricated the tracks. All needed work was clearly explained as well as remote warranty period. Easy to book an appointment online by chatting with a customer service rep.
Carol Moran
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave and Mike arrived on time. Had four new springs put on doors. Very professional and pleasant to talk too. Doors are running as smooth as silk. Highly recommend!
Dave Mias
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Installer was able to come earlier than originally scheduled. I had 2 new garage door openers installed that I had purchased from Home Depot and he did a great job. He was in and out in about 2 1/2 hrs. Worth every penny.
Gene Barsaleau
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, Efficient, Courteous service. The technician (Ron Lecours) explained everything that should be done and left the decision to me as to what was to be done. If need be, I will definitely use Precision Door Service again.
Charles Calisti
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision after reading through their website and I would highly recommend Precision Door Service. I was given a block of time to expect Brian and he was here quite a bit earlier. He was extremely knowledgeable and explained the problem with the spring. He was finished in 30 minutes. I will not hesitate to call Precision if I need garage door work done.
Mary Scherpa
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I came home from work and discovered that my two-car garage door wouldn't go up. So, I started looking for garage door repair companies. I contacted Precision because I was impressed with their website, and I was particularly impressed with their 24 hour services. I was able to get an appointment the next day---two hour window of time (4-6) with a promise that the repairman would call when he was on the way. The man called at 4:15 to say he was coming; he arrived in ten minutes. He quickly diagnosed the problem as a broken torsion spring and gave me an estimate. I used a coupon from the website to save $99 on the repair cost. The repairman was incredibly knowledgeable, courteous, and helpful, and he fixed the problem in about 45 minutes. He looked professional and acted professional. He had all the parts on his truck and knew what he was doing. I would use them again if we needed help. I hope this is helpful.
Steve Plummer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great professional service; Don Holden came out and took care of the problem with ease. I would recommend this company to all my friends and family. Thank You Tom
Tom Andrews
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Average service but a little pricey for me. Replaced both sensors that fixed the problem, all of 20 minutes work, price $200. I notice on your web site you give senior and military discounts, that was not mentioned.
Thomas Simard
A Response from: Walt Arvin

I am sorry that you felt the price was too high. We feel we charge competitive prices.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They came when they said they would. Diagnosed the problem, gave me an estimate, then Fixed it all within an hour. It was great.
Brenda Scott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician arrive late and seemed to be in a hurry. He did fix my door and it is working well (2 weeks after the appointment). I would recommend you to my friends.
Robert C.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ray was an excellent worker, well mannered and very nice to work with.
Robert C.
Service Provided:
Install Garage Doors