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about Precision Garage Door

Precision Garage Door of Western MA
has received 2 reviews, averaging 2.00 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 08/18/2020
Garage Door Repair
,
Review:

Only 2 stars because the service is way over priced. Over $820 for 30 minutes of work on 2 doors is ridiculous. Cost of 20 rollers and 2 pulleys can't be too much: $100-200? The real cost should have been half, around $450 would be far more reasonable. Technician was prompt and presented a $1500 hardware replacement option for both doors. Ouch.

- Jim F

Paul Osborne Service Provided:

Garage Door Repair


Technicians: Paul Osborne
Review:

Your technician was not at all pleasant. He was late and did not apologize. He also looked like he'd just rolled out of bed (with his work clothes on). Please do not ever send him out to my house again.

- Tom L

A Response from: Walt Arvin

I apologize that our technician treated you so poorly. We do not condone this type of behavoir. I have spoken to him and can assure you that he is aware that he needs to treat my customers like I want them treated -- which is clearly not we have done with you.

Service Provided:

Garage Door Repair


Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747