1(888) 849-2451

Read what people are saying
about Precision Garage Door in:

Springfield, MA

Precision Garage Door of Western MA
has received 30 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

The technician was great very knowledgeable and polite.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

Excellent work. Highly recommended from this point on.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Great service..I would definitely call them again

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I called this morning and was able to have someone come out between 3 - 5, same day. Ed was very helpful and professional in completing my job, which turned out to be more than what I expected, due to the fact that the opener was not installed correctly by the so called professional that originally did it for me didn't use quality parts, so thank you Ed for fixing the problems and giving me piece of mind.

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Ed Dombrowski Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Ed Dombrowski
Review:

Cables had come off overhead door when door bound up while closing(automatic door opener). Technician Ed Dombrowski replaced cables with new, and reset. Door was still binding slightly, so Ed checked level, adjusted rails, reset spring tension and lubricated all. Prompt, friendly, informative and thorough job start to finish. I would definitely recommend!

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Ed Dombrowski Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Ed Dombrowski
Review:

So impressed with Ed! He did a wonderful job repairing our door. Courteous, polite and a pleasure to do business with. Please thank him again for me! Happy Holidays!

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Ed Dombrowski Service Provided:
Garage Door Repair

Technicians: Ed Dombrowski
Review:

They did a excellent job. Would definitely recommend.

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Awesome techs very knowledgeable did a great job I will highly recommend totally satisfied

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Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Very happy with the service and the care of your worker .great person Rolando

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

A month and a half back, I hired another company to install a garage door. They never installed the trim work. After repeated calls to no avail I called Precision to come out and complete the work. It took them all of 45 minutes. I wish I had them do the whole job.

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Service Provided:
Garage Door Repair

Review:

I had two garage doors worked on and was prepared for multiple hours of work to be done. Pleasantly, a new opener and electrical work on a existing opener was done in less than an hour. Rolando the technician is a true professional. Courteous and a pleasure to deal with.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Alex did a great job installing my garage door opener. He had to come back to make an adjustment, and came right on time and did the work. No problems, I would recommend this company to anyone needing garage door work.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great service,your technician,Alex was very professional,and explained all of the needed repairs in great detail.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Install was perfect. Don did an awesome job. Thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Hello, I was very satisfied with the job done. Our repairman, Joe, actually called and came earlier than scheduled which was great. He diagnosed the problem and gave me a quote. The garage door opener needed a new gear box. He did the work very, very quickly. He was pleasant and answered all my questions. I would recommend your company to others. Thank you !

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Service Provided:
Garage Door Opener Repair

Review:

We are very pleased with Brian, the technician, that came to help us with a garage door that wouldn't close. He was prompt and found the problem in no time. He gave us answers to why our problem happened and how to avoid it happening again. We will definitely call this company when we are in need of a new door or opener.Thank you, again.

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Service Provided:
Garage Door Opener Repair

Review:

I found the company on the internet, and they had some good reviews. Not knowing any other garage door companies, I decided to give them a try. The technician arrived at the beginning of the 2 hour window for the appointment, and gave me a few different options for repair. The work took about a half hour. I think the price may have been a little high, but they did waive the fee for the service call, so as long as the work and parts hold up, I am satisfied.

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Ron Lecours Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Management : Ron Lecours
Review:

Garage door locking mechanism upgraded to a more modern system. So far, seems to be working better than the old one.

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Service Provided:
Garage Door Repair

Review:

Timely, friendly, efficient. Brian informed me of the issues and what it would cost before doing the work. Nothing changed after the work was done. I am a happy customer. Thanks!

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Service Provided:
Garage Door Opener Repair

Review:

Minor lock problem with previously installed door. Showed up on time and fixed it, no problem.

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Service Provided:
Garage Door Repair

Review:

Great job by Brian [Ray helped too.] Explained everything. Looks great. Lots of comments on the color. Everything is working fine so far. The only issue I had is minor and that was I was given non-800 numbers [i.e. I assume they were regular long-distance] to call to respond to messages from the office.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ray is an example of a quality employee. He displayed great knowledge & workmanship when installing the doors. He was pleasant & patient in responding to my questions. I am very satisfied with service & purchase and would not hesitate to recommend your company to others.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ron came to repair my door. Upon speaking with him, I decided to replace 2 doors. He was patient in responding to my questions without putting any pressure to replace them. He was both knowledgeable & courteous and represents your company in the best possible way!

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Ron Lecours Service Provided:
Broken Garage Door Spring Repair

Management : Ron Lecours
Review:

Your technician was a little late and seemed to be in a hurry. He complained that he had something going on tonight and wanted to get home. He may have known a lot about garage doors, but certainly didn't want to spend the time to talk to me about them. The lady at your office (Candy I believe) wasn't in much a better mood. I hope I caught these people on a bad day. The door does work now and is pretty quiet -- as the tech promised it would be.

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A Response from: Walt Arvin

I am very sorry to hear that your experience with us did not live up to our customer service standards. I have spoken to Ryan about his attitude and he understands that he can not share is frustrations with customers and should treat all customers the way he'd want to be treated. He apologizes as do I for your experience.

Service Provided:
Garage Door Repair

Review:

Scott did a great job! Very happy with the service

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Service Provided:
Garage Door Repair

Review:

Ray solved the problem from a prior service. Ray really knew what he was doing and explained what he was doing and why. Highly reccommend Ray and your company!

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Service Provided:
Garage Door Repair

Review:

Lenny was pleasant and knowledgable. He was able to explain everything to me so I could choose the right option for my needs. Your office called to tell me he was running a bit late. Everything together equals excellent service!

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Service Provided:
Garage Door Repair

Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747