1(888) 849-2451

Read what people are saying
about Precision Garage Door

Precision Garage Door of Western MA
has received 373 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

Great service! Would definitely recommend Paul and Precision!!

- Susan Scapparone

Paul Osborne Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Paul Osborne
Review:

Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.

- Domenic Longo

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Technicians: Rich Netto
Review:

Really professional, very diligent and very responsive! Can't recommend them enough! Were considerate about being honest about what was needed.

- Judy

Rich Netto Service Provided:

Garage Door Repair


Product:

Cables


Technicians: Rich Netto
Review:

Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!

- ANDY GENTILE

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Paul was informative and helped me weigh costs and benefits for the work accomplished. Job well done.

- Jane Downing

Paul Osborne Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Technicians: Paul Osborne
1 2 3 4 5
Date: 03/20/2021
Install Garage Doors
,
Review:

service person was helpful and courteous. There is a lot to choose from, and we will need further help to understand the choices.

- Patricia Tuft

Scott Jenkins Service Provided:

Install Garage Doors


Sales & Business Development: Scott Jenkins
1 2 3 4 5
Date: 03/17/2021
Install Garage Doors
,
Review:

Fast and courteous service. Reputable company great product

- Bernadette Marso

Paul Osborne Service Provided:

Install Garage Doors


Technicians: Paul Osborne
1 2 3 4 5
Date: 03/16/2021
Garage Door Repair
,
Review:

Fast, courteous service. They called before arrival. Before departure, they schooled us on proper garage door maintenance. Very satisfied.

- Jim Monahan

Jacob Krummel Service Provided:

Garage Door Repair


Technicians: Jacob Krummel
Review:

Very pleased with the excellent service. Technician (rich) gave me a courtesy call and asked if he could come earlier, that was an awesome touch. He was very professional and easy to talk to he explained everything and answered all my questions. I got great service on the weekend and it didn’t kill my pocket. Thanks you.

- Josh Haygood

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
1 2 3 4 5
Date: 12/31/2020
Install Garage Doors
,
Review:

Products are too notch and the customer service is second to none. Noticeable difference in warmth with the new garage doors and the new openers are whisper quiet.

- Marc Creegan

Paul Osborne Service Provided:

Install Garage Doors


Product:

Belt Drive Garage Door Opener


Technicians: Paul Osborne
Review:

Fast response, tech. Performed assessment, returned noon time the following day, completed rebuild in three hours. All mechanics like new. Paul was personable and professional.

- Ken Burdulis

Paul Osborne Service Provided:

Broken Garage Door Spring Repair


Technicians: Paul Osborne
Review:

The technician did a great job!

- Patrick Carney

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
1 2 3 4 5
Date: 12/04/2020
Garage Door Repair
,
Review:

Great job by Paul on the two garage doors.

- Richard Gioiosa

Paul Osborne Service Provided:

Garage Door Repair


Technicians: Paul Osborne
Review:

The repair was handled with confidence and efficiency, which I appreciated.

- Gloria Franqui

Paul Osborne Service Provided:

Garage Door Opener Repair


Technicians: Paul Osborne
Review:

Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.

- Joan Kennedy

Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

Very pleasant and efficient person.

- Vinvent Barre

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
Review:

Great service. They came just a short while after i called, quoted a price, solved the problem and got my garage door functioning in a few minutes.

- John Berwald

Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

5 stars, definitely! Our technician let us know when he was coming, arrived on time, gave us options for selecting a new garage door opener and explained the differences between them, did his work neatly and efficiently, and advised us on any maintenance needed long-term. He was polite, respectful, and wore a mask. I would definitely use this company again.

- Mary Anne Vogel

Jacob Krummel Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Jacob Krummel
Review:

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!

- Terry Bennett

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Rich Netto
1 2 3 4 5
Date: 11/18/2020
Install Garage Doors
,
Review:

Wonderful service. I received all the information I was looking for and I got a lot more. It was GREAT experience. I will be contacting you shortly for an appt. Thank you so very much

- Erin Garrity

Scott Jenkins Service Provided:

Install Garage Doors


Sales & Business Development: Scott Jenkins
Review:

Rich was in and out in less than an hour, figured out the problem, and got it up and running.

- Thomas Bernatavitz

Rich Netto Service Provided:

Garage Door Repair


Product:

Springs


Technicians: Rich Netto
1 2 3 4 5
Date: 11/10/2020
Garage Door Repair
,
Review:

Over priced.

- Robert Whitby

A Response from: Walt Arvin

We ar sorry that you didn't have the experience you were looking for, and we were hoping to provide. Our parts carry 5 times the warranty of typical garage door parts, also we provide (or at least strive to prove) world class customer service. This is what our customers have grown to appreciate and expect. Again, we are sorry you didn't feel we lived up to our service level goals.

Paul Osborne Service Provided:

Garage Door Repair


Technicians: Paul Osborne
Review:

Offered repair as well as replacement and reasonable price. Fast and efficient work! I would use them again.

- Diane Carter Dipietro

Rich Netto Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technicians: Rich Netto
Review:

By far the most professional website. The company testimonials, the promptness, the courtesy, the personalized Bios, the history all and more attracted me. Rich was perfect.

- Steve Bernstein

Rich Netto Service Provided:

Garage Door Opener Repair


Technicians: Rich Netto
Review:

I googled and picked the first company I saw. It was for my 85 year old mother. I couldn’t be there when he came (I’m always afraid people take advantage of the elderly) but she said he was professional. I’m just glad my mom is safe. Thank you.

- Christine Haddad

Paul Osborne Service Provided:

Broken Garage Door Spring Repair


Product:

Cables


Technicians: Paul Osborne
Review:

Rich was great in fixing our garage door! Great customer service and sense of humor!

- STEPHEN OATES

Rich Netto Service Provided:

Garage Door Repair


Technicians: Rich Netto
Review:

Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.

- Monica Wynne

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Technicians: Rich Netto
Review:

Fast and professional sevice. Paul was safe with mask at all times and went over everything he was going to do before hand. Would recommend to my neighbors and friends.

- Gerry Harwood

Paul Osborne Service Provided:

Broken Garage Door Spring Repair


Technicians: Paul Osborne
Review:

Morning! This review is for Rich! Friendly, courteous and took the time to explain things to me! He gets 5 stars for our estimate! Thank you!

- Karina Bronke

Rich Netto Service Provided:

Install Garage Doors


Technicians: Rich Netto
Review:

Excellent work. Highly recommended from this point on.

- Daniel Daponde

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Rich Netto
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Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747