1(888) 849-2451

Read what people are saying
about Precision Garage Door in:

West Springfield, MA

Precision Garage Door of Western MA
has received 20 reviews, averaging 4.67 Stars:
1 2 3 4 5
Review:

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

- Debra Newell

Rich Netto Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Rich Netto
Review:

Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.

- Domenic Longo

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Technicians: Rich Netto
Review:

I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!

- Terry Bennett

Rich Netto Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technicians: Rich Netto
Review:

Precision Door Service operators were very courteous and helpful. They scheduled my service date promptly. Ed the service tech. was very professional and fixed the broken spring expertly. He also made sure my garage door worked perfectly after the repair. Precision honored its lifetime warranty and supplied the new garage door spring at no charge to me.

- Claude Chapdelaine

Ed Dombrowski Service Provided:

Broken Garage Door Spring Repair


Technicians: Ed Dombrowski
Review:

Service/Service/Service and yes...with a smile. Old opener dead...New opener installed. Its nice to watch someone who knows what he is doing. And the finished product is worth every nickel!

- Mark Kenney

Ed Dombrowski Service Provided:

Garage Door Opener Install


Product:

Opener


Technicians: Ed Dombrowski
Review:

Precision Door has a gem of an installer. Ed Dombrowski is a personable, experienced, knowledgeable, communicative and likable technician and person. I felt comfortable trusting in his workmanship on the installation of the garage door opener and replacing other worn parts.

- Rene Bonneau

Ed Dombrowski Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technicians: Ed Dombrowski
Review:

Your repairman was very knowledgeable and helpful. He went the extra mile and he was very professional. He was able to show up earlier and checked to see if that was okay. Awesome service. Thank you.

- James Galeas

Service Provided:

Garage Door Repair


Review:

My tech Christopher arrived on time and called ahead. He explained exactly what he found and had to do to repair the issue. I was very confident in his expertise and professionalism. Would recommend Precision anytime! Thank you

- Kathleen Hamada

Service Provided:

Garage Door Repair


Review:

Kelly came after the appointed time but was able to see the problem and make a temporary fix. He had to order the part and is coming back on 12/30 between 1 and 3. There was some confusion in that he called to notify me that he rec'd the part and I kept calling the office number and he did call back and I was able to contact him and set up a appointment.

- Andrea Witek

Service Provided:

Broken Garage Door Spring Repair


Review:

We called Precision when our "can it please hold out until this Fall" garage door decided it was time to pack it in. We had used Precision at our previous house when the Torsion spring went, so they were our natural choice for replacing doors at our 'new' house. Tech. Don Holden made it extremely easy to select and purchase the new door perfect for our needs and budget. Installer Ray Angco also went above and beyond expectations when installing the new door into a very neglected and 'retro fit' existing ancient wood door opening. The old door literally began crumbling when disassembly began. After all was complete, we have our new door, more head room and no more 2"gaps between our garage and the outdoors. Couldn't be more pleased with the service from Don and Ray. The price quoted, was the final price as installed...no surprises. Would absolutely recommend them!!!

- Gregory & joanne Lagueux

Service Provided:

Install Garage Doors


Product:

Garage Doors


Review:

very good service would call again if needed

- Ronald Asselin

Ron Lecours Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Management : Ron Lecours
Review:

James did a great job in overhauling my two garage doors. I was amazed by how quickly the job was completed.

- Jane R.

Service Provided:

Broken Garage Door Spring Repair


Review:

James was very polite and caring! I am more than pleased with the service he gave me. He did a very good job! I would definitely recommend Precision Door! Thank you!

- Brenda C.

Service Provided:

Broken Garage Door Spring Repair


Review:

Thank you for honoring the valpak coupon I received a couple of days after you performed the work at our house.

- Judy O.

Service Provided:

Broken Garage Door Spring Repair


Review:

Good service experience. Seems a bit expensive, but you showed up with 2 hours of my call.

- Tom R

Service Provided:

Broken Garage Door Spring Repair


Review:

Your technician was a total professional and did a superb job. It is because of him and his approach I decided to have new door openers installed. In my view you should be very proud to have him working for you. Thank you for a great product and a great job.

- Thomas W.

Service Provided:

Broken Garage Door Spring Repair


Review:

From the very first diagnostic visit james made, he proved himself to be thorough, prompt, affable - he showed a real skill for explaining what he was doing each step of the way, and the reasons why - and he carefully explained the array of options available to us. He did NOT rush. He was truly excellent!

- Ly T.

Service Provided:

Broken Garage Door Spring Repair


Review:

James assessed and explained the situation well. He was professional and courteous.

- Tammy B.

Service Provided:

Broken Garage Door Spring Repair


Review:

Excellent work - would not hesitate to reccommend to others.

- Elizabeth C

Service Provided:

Install Garage Doors


Review:

I was very satisfied with my technician's service, however, I was disappointed with Precision Door. I was told it would take 2 weeks for the door to arrive, yet it took 4 weeks -- you never followed up. I had to do all the follow-up.

- Ann E

A Response from: Walt Arvin

Dear Ann. Thank you for your comments. Although I hate to read negatives about my company I can not solve issues with knowledge of what we're doing wrong. As I did on the phone, I would like to appologize and assure you that we have instituted a new order tracking system to make sure this doesn't happen again.

Service Provided:

Install Garage Doors


Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

(413) 992-6605
Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747