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Rich Netto
Average: 4.81 stars
Rich Netto's Bio:
Rich lives in Holyoke, MA and has been in the garage door industry for over 20 years. He enjoys spending his free time with friends and family outdoors kayaking, fishing and camping, and is also a competitive golfer.
Longmeadow, MA
Wilbraham, MA
Rich Netto came out early, gave me my options and resolved my issue very expeditiously! Professional, personable and courteous! Very much appreciated and will definitely use again when needed.
- Douglas Smith
Ware, MA
Rich was just an awesome individual who diagnosed the problem, communicating what needed to be done to correct the problem and once given the ok to do the work, he proceeded to do the repairs in a timely fashion. A true professional to say the least. I would like to mention that I had a 12 to 2 window but he called and stated he could be here for 10:30. That is what I call service.
- Frederick Lis
Monson, MA
Rich Netto arrived at our home in response to a service call. Our garage door equipment (after 25 years) was not in good shape. He was able to provide a reasonable diagnosis of our situation and we decided to go with a complete replacement. We felt comfortable with the process and are looking forward to having our new doors installed in the Spring.
- Patricia Nolen Parkhouse
Longmeadow, MA
Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.
- Gary Delong
Easthampton, MA
You were highly recommended by our neighbor, Merri Ansara, who loved your speedy response and great service and very helpful attitude. Our service person gave us the same. Thank you very much!
- Louise And Theodore Perret Stock
Southwick, MA
Very professional service. Very good communication. Very prompt. Then did a very good job. From a homeowners point of view; Precision is a very good contractor. How good. VERY GOOD!
- Peter Drude
Amherst, MA
I have had consistently positive experiences with Precision dating back to installation of a Lift Master opener in 2005 and new two-car garage door in 2014. I called for help two days ago when our garage door was acutely not opening or closing properly. An appointment slot was given me within two days of my call. Technician Rich Netto arrived when expected. He was friendly, professional and thorough. He was clear in letting me know what needed to be done- including the replacement of a coil which had broken- other adjustments were done and moving parts of garage door wearing down were replaced. The work was carefully done- the garage door is again working very well. The process of getting the help from first phone call went very smoothly.
- Barry Farber
Westfield, MA
On time and quick work well done.
- Michael Foyle
South Hadley, MA
I highly recommend Precision and their technician, Rich. From start to finish, everything was professional, timely, and communicated clearly. Rich was right on time, friendly, and patiently answered all of my questions. We will without a doubt be returning to Precision for our future garage needs.
- Margaux Lubin
Northampton, MA
Rich was courteous and informative. He arrived when the company said he would (with a phone call in advance) and fixed the problem. Reasonably priced too. What else could one ask for?
- Kathleen R.
Granville, MA
He arrived at the beginning of the time window. He told me what it would cost before he started the work. He worked quickly. Everything is now fixed. He was very professional. I am very pleased with the service.
- Robert Rahn
West Springfield, MA
It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.
- Debra Newell
Southampton, MA
Fantastic. Professional. Easy going
- Miguel Gonzalez
,
Rick worked quickly and well. Repair costs were reasonable and worth every penny. Good Job!
- Tom Wootton
Northampton, MA
This was fast and easy. Rich was helpful with information, friendly, and efficient. Communication was excellent from start to finish.
- Eli K
West Springfield, MA
Have been a customer of Precision Door for many years. Have found them to be very professional responsive to customers needs. Highly recommend them.
- Domenic Longo
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technicians: Rich Netto
Pelham, MA
Really professional, very diligent and very responsive! Can't recommend them enough! Were considerate about being honest about what was needed.
- Judy
Feeding Hills, MA
Garage door wouldn’t open at 6:00am. I manually opened it and went to work. Called Precision Door Service at 7:41am and had a service tech at my house at 3:00pm the same day! Awesome customer service. Highly recommended!!
- ANDY GENTILE
Wilbraham, MA
Very pleased with the excellent service. Technician (rich) gave me a courtesy call and asked if he could come earlier, that was an awesome touch. He was very professional and easy to talk to he explained everything and answered all my questions. I got great service on the weekend and it didn’t kill my pocket. Thanks you.
- Josh Haygood
Chicopee, MA
The technician did a great job!
- Patrick Carney
Chicopee, MA
Wanted just a key pad but upon inspection it needed the works so I went with the works since it opener was close to 18 years old.
- Joan Kennedy
Westfield, MA
Very pleasant and efficient person.
- Vinvent Barre
Amherst, MA
Great service. They came just a short while after i called, quoted a price, solved the problem and got my garage door functioning in a few minutes.
- John Berwald
West Springfield, MA
I called Precision Door today Nov 18 at 1:40pm and shared that the garage door is making a loud snapping sound... the office staff said they had an opening at 4 pm today! Happy! Rich came promptly and replaced extension spring and a rebuild package at a reasonable price!
- Terry Bennett
Longmeadow, MA
Rich was in and out in less than an hour, figured out the problem, and got it up and running.
- Thomas Bernatavitz
Westfield, MA
Offered repair as well as replacement and reasonable price. Fast and efficient work! I would use them again.
- Diane Carter Dipietro
Granby, MA
By far the most professional website. The company testimonials, the promptness, the courtesy, the personalized Bios, the history all and more attracted me. Rich was perfect.
- Steve Bernstein
Amherst, MA
Rich was great in fixing our garage door! Great customer service and sense of humor!
- STEPHEN OATES
Springfield, MA
Rich, was excellent. He took the time to explain what he found and what our options were fir repair. Very personable.
- Monica Wynne
(413) 233-4705
(413) 233-4705(413) 862-7137
(413) 862-7137(413) 566-7053
(413) 566-7053(413) 992-6605
(413) 992-6605(413) 437-0370
(413) 437-0370(413) 863-6438
(413) 863-6438(413) 551-9603
(413) 551-9603License
MA License# 176747
Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.
- Rick Fontaine