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Rich Netto

Rich Netto
Technicians
Reviews: 65
Average: 4.86 stars
Rich Netto has received 65 reviews, averaging 4.86 Stars:
1 2 3 4 5

Rich Netto's Bio:

Rich lives in Holyoke, MA and has been in the garage door industry for over 20 years. He enjoys spending his free time with friends and family outdoors kayaking, fishing and camping, and is also a competitive golfer.

1 2 3 4 5
Date: 01/13/2023
Garage Door Repair
,
Review:

After searching our local area for service on our garage door no one returned our phone call. We searched online and found Precision Doors. We immediately gave them a call and was delighted when someone actually answered the phone. They were very helpful and able to schedule an appointment for us the following week. They gave us a call and came out earlier than expected. The technician was friendly and knowledgeable and was able to fix the door! It works beautifully. We will definitely use this company in the future and recommend them to family and friends.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Rich Netto
1 2 3 4 5
Date: 01/03/2023
Garage Door Repair
,
Review:

Excellent Service!

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

I chose you to help me with my garage door being frozen to the garage floor because your tech, Rich, did such a great job putting in two, new garage door openers this past year. And he did just as good a job today not only solving the issues, but making sure that everything was in perfect running order. He patiently answered my many questions and concerns. And he was also right on time.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Garage door spring broke, called Precision Tuesday at 2:00pm and they were out the next day at 8:00am to fix it.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Very professional installation. Rich was very informative and explained the system so that I understood all the features. As a retired electronic specialist I appreciate good work when I see it. I would recommend Precision Overhead Garage Door Service very highly. Charlie

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Rich Netto
Review:

Rich was great, fast and efficient.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

We could not be happier with the excellent service from you folks. We will be happy to recommend your business to everyone. The service man was as nice as could be and went to work to solve my problem. Doors work great and sound a lot better. Thank You Precision for a great job.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

I'm so glad I made the call to Precision Door Service to fix my garage door. They were out within 1 day and now it works perfectly! Didn't even realize the springs were under warranty until Rich Netto told me. He is such a great guy and Service Tech. Great job! Highly recommend Precision Door Services.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich Netto was my technician and did a great job. He took time to explain everything to myself and my Mom. Went above and beyond to get the job done .

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Excellent service. Quick, knowledgeable, efficient, personable, professional…

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

The technician was great very knowledgeable and polite.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Great technician. Thank you for sending such a good guy to work on my door.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technicians: Rich Netto
Review:

Technician was great! Professional, courteous, on time and focused on the repairs needed.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

the kind of service you hope for- congenial expert service

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
Review:

Rich was great- friendly, knowledgable & efficient, gave great advice and good service. Thanks!

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Friendly, quick and good price!

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Rich Netto Service Provided:
Garage Door Repair

Product:
Opener

Technicians: Rich Netto
Review:

Rich was wonderful.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Very professional outfit. The technician who installed my garage door opener knew his stuff and was very patient and accommodating. They showed up on time and came back a few days afterwards for a brief adjustment, without any delay. Recommend strongly.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
Review:

Rich Netto came out early, gave me my options and resolved my issue very expeditiously! Professional, personable and courteous! Very much appreciated and will definitely use again when needed.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Opener

Technicians: Rich Netto
Review:

Rich was just an awesome individual who diagnosed the problem, communicating what needed to be done to correct the problem and once given the ok to do the work, he proceeded to do the repairs in a timely fashion. A true professional to say the least. I would like to mention that I had a 12 to 2 window but he called and stated he could be here for 10:30. That is what I call service.

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

Rich Netto arrived at our home in response to a service call. Our garage door equipment (after 25 years) was not in good shape. He was able to provide a reasonable diagnosis of our situation and we decided to go with a complete replacement. We felt comfortable with the process and are looking forward to having our new doors installed in the Spring.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Rich Netto
Review:

Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

You were highly recommended by our neighbor, Merri Ansara, who loved your speedy response and great service and very helpful attitude. Our service person gave us the same. Thank you very much!

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Rich Netto Service Provided:
Garage Door Opener Repair

Product:
Cables

Technicians: Rich Netto
Review:

Very professional service. Very good communication. Very prompt. Then did a very good job. From a homeowners point of view; Precision is a very good contractor. How good. VERY GOOD!

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

I have had consistently positive experiences with Precision dating back to installation of a Lift Master opener in 2005 and new two-car garage door in 2014. I called for help two days ago when our garage door was acutely not opening or closing properly. An appointment slot was given me within two days of my call. Technician Rich Netto arrived when expected. He was friendly, professional and thorough. He was clear in letting me know what needed to be done- including the replacement of a coil which had broken- other adjustments were done and moving parts of garage door wearing down were replaced. The work was carefully done- the garage door is again working very well. The process of getting the help from first phone call went very smoothly.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

On time and quick work well done.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

I highly recommend Precision and their technician, Rich. From start to finish, everything was professional, timely, and communicated clearly. Rich was right on time, friendly, and patiently answered all of my questions. We will without a doubt be returning to Precision for our future garage needs.

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Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
Review:

Rich was courteous and informative. He arrived when the company said he would (with a phone call in advance) and fixed the problem. Reasonably priced too. What else could one ask for?

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Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

He arrived at the beginning of the time window. He told me what it would cost before he started the work. He worked quickly. Everything is now fixed. He was very professional. I am very pleased with the service.

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Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
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License

MA License
# 176747