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I really like the professional work that Precision door folks do. My 5 year old door had a major problem, was stuck in down, cable came off one side. A friend was able to move the door in the up position while we waited for our turn for repair ~ couple of weeks. Put up tarps to protect the inside of the garage. The 2 repairmen, Ed and Fran, had the job done in 45 minutes! Garage works even better than before. This is my second Precision door. Great company! JR, Leverett, MA

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Professional, knowledgeable, courteous, and efficient. Best contractor service I have had in years. 5 Star.

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Ed was great today. He fixed our garage door and perfectly explained what was wrong with it and even gave me advice for future needs if they should arise. I was extremely happy with the service I received.

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5 star service, the technician worked diligently and fixed our issue in a timely manner. Would strongly suggest!

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Paul was great! Friendly, answered all my questions patiently. Presented all the options and made it easy. I've used this company repeatedly over the years because I move into homes with dilapidated doors. This company is very reliable!

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Excellent service.

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Had cable snap from corrosion. Ed came out and replaced and recommended changing rollers as everything was original and rusting. Did a great job. Professional.

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This was an install of complete door, springs, runners, motor

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Friendly, informative, positive, helpful, punctual, knowledgable, fair. I live out in the country and despite a long drive to service my doors, the service tech was easy to schedule, on time, and happy to provide great service.

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I recently moved into my new home . Since the garage door system is 30 years old & appears to have much wear & tear. I decided to call on an expert that could advise me as to what options that I would have for the best outcome . After reading several favorable reviews , I consider your company to be one of high standards , as evidenced by great communication , honesty , promptness of the service & of course excellent products . Well I was not disappointed . Your service man Ed certainly reflected all of the attributes that your company aims to be. Ed took the time to educate me of the pros & cons of refurbishing my 30 yr. old garage door system , for which it is on its way out as opposed to replacing the entire system . I felt confident in Ed's many years of experience and explanations that I felt that replacing the entire system was my best choice . I'm planning to have The precision Door co. do the job.

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Great door! The installation was quick, they took away the old door, and the new door is so much better than what we had. The technician explained how to work the new door and answered all my questions. 5 stars!

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By far the best in the industry, I got my two garage doors and openers installed hassle free easy to deal with, top of the line professionals, thank you Ron, Tom, Orlando and Ed Highly recommended to all my family and friends, thank you again!!

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I wish I could give you more than 5 stars the service was more than expected the tech was courteous cleaned up and informative I would recommend your company to anyone and thanks for the military discount

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Ed came out and did a fantastic job. He was professional, friendly and took the time to explain what he did and how everything worked. We were so happy with the service we had him come back to upgrade our other door. I highly recommend this company.

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Ed was extremely prompt and knowledgeable. He completed the repair in 30 minutes and also tuned up our other garage door. I used precision in 2014 and they were great. I’m thrilled with the consistency of the incredible service from scheduling to completion.

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I had experience with two fellows who came to my garage, Ed for an estimate and Hernando for the installation. I can't express enough how please I am with both of them. From the first phone call, to the final lock being installed, they were professional, timely (even early), communicative and just a pleasure to talk to. Hernando was fast and efficient, Ed was happy to walk me through why my old door was truly beyond repair, and willing to repair or replace what ever was in my price range (So I didn't feel like I was being coerced). I really can't recommend these guys enough, both Ed and Hernando went above and beyond what I'd expect; further more, I'm thrilled with the quality of work. I can operate my perfectly balance door with my pinky finger! XD

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Amherst is relatively close by.

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Today I had a problem where my garage door opened 1/3rd of the way then stopped. It wouldn't go down either. I called the office number and got the call service. Someone from the office called just after 8:00 AM. He told me a Tech (ED) would be on site at noon. Ed called me and said he was running early so he would be at my house about 11:30. He introduced himself, shook my hand. He was courteous and professional. He explained everything to me, clearly and concise. Will call to have someone back in April to upgrade both of my door openers. 20+ years old. Extremely please with Precision.

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Professional, on-time and great service. Highly recommended!

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Walt, good morning. The garage doors are installed, and they look great, THANKS to Ronaldo, who made " WHAT HE WAS TOLD WAS SUPPOSED TO BE AN EASY INSTALLATION, INTO A DAY LONG ADVENTURE ". Please acknowledge HIM for HIS EXPERTISE, HIS CRAFTMANSHIP, HIS PROFESSIONALISM, HIS DEMEANOR , AND HIS DEDICATION TO CUSTOMER SATISFACTION. Please telll him again, how pleased we are with the installation, and how he was willing to stay all day to get the job done right. Ronaldo is a true asset to your company, and I recommended him to our friends who are going to have their garage doors installed. 5 STARS

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Repair only took 20 minutes, 649.00 seems quite high. Technician was knowlegeable and polite.

Thank you for your review. We appreciate that sometimes prices seem high given the amount of time spent replacing parts. We did replace the counter balance system (the parts that make the door go up and down effortlessly and safely). We used the best parts we can find; that's why we gave you a 5 year parts and labor warranty. Please look at my competitors, they provide a 1 year warranty on the parts and labor on a new door installation. We hope you enjoy your quiet, well running doors for at least 5 years and fully expect it to work for an additional 5 to 10 years.

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I was very happy with the new garage door installed at our home. The installation was quick and everything has been working great. If we have any further need for garage door repairs we will be contacting Precision again.

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Ed was very professional and explained everything he did.

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5-star rating! Excellent products, and superb service. I highly recommend Precision Door.

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I noticed that the bolts holding the garage door opener to the ceiling appeared to be digging into the drywall and “walking”. Ed arrived, quickly assessed the situation and re-set the opener. He provided a detailed explanation of the work he performed which gave me peace of mind that it was fixed once and for all. Highly recommend Precision Door!

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We are very pleased with the service. From the quote request to the ordering of a new garage door, to the installation, everything was a breeze. Everyone was excellent in providing us with their help and service. Thank you!

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Sensor had a portable rack blocking it. No repair. Hefty bill $245.00

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Technician Ed Dombrowski installed new springs, pulleys, cables, forks, rollers. He was very pleasant, completely knowledgeable, fast and efficient. Excellent service, and a seven-year warranty. Highly recommend.

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I had a broken spring, the technician was on time, performed the job in 1 hour, I was very happy with his work.

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Ed was super..very experienced and knowledgeable. He quickly assessed the issue and shared the exact issue and solution to address along with giving me the cost up front. He even identified a few other issues that he didn't try to sell me to fix but highlight they may be issues down the road. Great service, product and expert staff. Thanks Ed!