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Read what people are saying
about Precision Garage Door

Precision Garage Door of Western MA
has received 437 reviews, averaging 4.85 Stars:
1 2 3 4 5
1 2 3 4 5
Date: 02/07/2022
Garage Door Repair
,
Review:

You were prompt and efficient with a knowledge and friendly repairman. Work was done quickly.

-

Ron Lecours Service Provided:
Garage Door Repair

Management : Ron Lecours
Review:

Rich Netto arrived at our home in response to a service call. Our garage door equipment (after 25 years) was not in good shape. He was able to provide a reasonable diagnosis of our situation and we decided to go with a complete replacement. We felt comfortable with the process and are looking forward to having our new doors installed in the Spring.

-

Rich Netto Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Rich Netto
Review:

Initially my appointment was scheduled for about 8 days from my phone call to Precision. Thankfully there was a cancellation, and the technicians came that afternoon. They were very direct and clear about the need for pulleys, cables, and rollers that needed attention and replacement. All my questions were answered clearly, and the door opener now works very efficiently and more quietly. I was particularly grateful that the work was done on the day before substantial snow arrived, and I was able to position my vehicle safely in the garage before the plows did their work. Very courteous and efficient workmen who finished their work in less than 45 minutes, and the invoice appeared in my list of emails without delay. Precision is recommended without hesitation. Holden MA Customer

-

Ron Lecours Service Provided:
Garage Door Opener Repair

Product:
Cables

Management : Ron Lecours
Review:

Rich was great. Took care of the problem, discussed options for the future and didn’t try a hard sell. When I need to replace the opener and/or the door I will call him.

-

Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Ron was wonderful and so helpful and fixed my issues quickly. Very kind and personable! I will pass on his business card to others!

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Ron Lecours Service Provided:
Garage Door Opener Repair

Management : Ron Lecours
Review:

You were highly recommended by our neighbor, Merri Ansara, who loved your speedy response and great service and very helpful attitude. Our service person gave us the same. Thank you very much!

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Rich Netto Service Provided:
Garage Door Opener Repair

Product:
Cables

Technicians: Rich Netto
Review:

Very professional service. Very good communication. Very prompt. Then did a very good job. From a homeowners point of view; Precision is a very good contractor. How good. VERY GOOD!

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Rich Netto Service Provided:
Garage Door Repair

Technicians: Rich Netto
Review:

Paul was great-professional and friendly. He assessed the issues and gave us two options. We were surprised that he was able to do the repairs on the spot and put our garage door back in business!!! I highly recommend Precision Door Service. Professional, prompt and so reasonable.

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Technicians: Paul Osborne
Review:

I have had consistently positive experiences with Precision dating back to installation of a Lift Master opener in 2005 and new two-car garage door in 2014. I called for help two days ago when our garage door was acutely not opening or closing properly. An appointment slot was given me within two days of my call. Technician Rich Netto arrived when expected. He was friendly, professional and thorough. He was clear in letting me know what needed to be done- including the replacement of a coil which had broken- other adjustments were done and moving parts of garage door wearing down were replaced. The work was carefully done- the garage door is again working very well. The process of getting the help from first phone call went very smoothly.

-

Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
1 2 3 4 5
Date: 09/22/2021
Install Garage Doors
,
Review:

Paul was EARLY but communicated clearly. Received a text that he was in route. He identified the issue quickly and gave me several options. He was in and out in about an hour.

-

Paul Osborne Service Provided:
Install Garage Doors

Product:
Opener

Technicians: Paul Osborne
Review:

Great service

-

Paul Osborne Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Paul Osborne
Review:

We had our garage door repaired with torsion spring and accompanying parts , rollers, cables, etc. Paul had described what we needed to keep our door assembly operating properly. Paul was very informative and knowledgeable, and very professional. Great job. Thanks, Bob McAnulty

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Paul Osborne
Review:

On time and quick work well done.

-

Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

Considerate and knowledgeable! The service person arrived exactly when they said he would. He clearly explained the situation and performed the work in a timely manner. Can’t imagine going to anyone else.

-

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 09/02/2021
Garage Door Repair
,
Review:

He came on time, was professional, explained what needed to be done. Worked efficiently and neatly and for a reasonable price.

-

Paul Osborne Service Provided:
Garage Door Repair

Technicians: Paul Osborne
Review:

Great, friendly, professional services. Fixed my doors the same day

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technicians: Paul Osborne
1 2 3 4 5
Date: 08/05/2021
Garage Door Repair
,
Review:

What a nice surprise to have Paul arrive early and fix my garage door in record time ???????? I would recommend Precision for knowledgeable expertise and personal care! Paul gave me suggestions as to how to take care of my door in the future ???? Call Precision first and support local businesses ???? You won’t be disappointed ???? Joanne Gaynor

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Paul Osborne Service Provided:
Garage Door Repair

Technicians: Paul Osborne
Review:

Excellent service and explanation of products! Very nice man.

-

Jacob Krummel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jacob Krummel
Review:

Not a simple fix but technician made it happen.

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Paul Osborne
Review:

I highly recommend Precision and their technician, Rich. From start to finish, everything was professional, timely, and communicated clearly. Rich was right on time, friendly, and patiently answered all of my questions. We will without a doubt be returning to Precision for our future garage needs.

-

Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
1 2 3 4 5
Date: 07/19/2021
Install Garage Doors
,
Review:

Excellent customer service! Super friendly and excited to have work done with this company

-

Paul Osborne Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Paul Osborne
Review:

Paul was great! Fixed my “ups and downs”. Thank you

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Technicians: Paul Osborne
Review:

Rich was courteous and informative. He arrived when the company said he would (with a phone call in advance) and fixed the problem. Reasonably priced too. What else could one ask for?

-

Rich Netto Service Provided:
Garage Door Opener Repair

Technicians: Rich Netto
Review:

He arrived at the beginning of the time window. He told me what it would cost before he started the work. He worked quickly. Everything is now fixed. He was very professional. I am very pleased with the service.

-

Rich Netto Service Provided:
Broken Garage Door Spring Repair

Technicians: Rich Netto
Review:

Paul arrived exactly when he said he would, did a "rebuild" and was gone in less than an hour. I am impressed by the timeliness if the service, and by Paul's knowledge. Nice guy!

-

Paul Osborne Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Paul Osborne
Review:

Service was fast and to the point. I would definitely recommend and will continue to use for further service needs.

-

Paul Osborne Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Paul Osborne
1 2 3 4 5
Date: 05/26/2021
Garage Door Repair
,
Review:

I choose Precision as they are timely professional and provide great service.

-

Paul Osborne Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Paul Osborne
1 2 3 4 5
Date: 05/25/2021
Install Garage Doors
,
Review:

My new garage door looks fantastic! Precision was on time, priced fairly and Jesse was very professional. I would highly recommend them.

-

Jesse Fraser Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Jesse Fraser
Review:

It’s fixed, but only after the first door opener installed was faulty, the second one worked, almost four hours later and the technician wore his frustration on his sleeve. Not my best experience in home repair. To be honest I rarely leave unsatisfactory reviews but so much could be done better.

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Rich Netto Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Rich Netto
Review:

Fantastic. Professional. Easy going

-

Rich Netto Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Rich Netto
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Springfield | Longmeadow Area

(413) 233-4705

(413) 233-4705
Westfield Area

(413) 862-7137

(413) 862-7137
Ludlow | Monson | Ware Area

(413) 566-7053

(413) 566-7053
Amherst | Northampton Area

(413) 992-6605

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Granby | South Hadley Area

(413) 437-0370

(413) 437-0370
Greenfield | Sunderland Area

(413) 863-6438

(413) 863-6438
Pittsfield | Stockbridge Area

(413) 551-9603

(413) 551-9603

License

MA License
# 176747